USANA Mobile Hub App

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With USANA Mobile Hub, you can easily share and effectively manage your USANA business using your smartphone or tablet. Gain instant access to:

• The Hub. Your back office, with you 24/7.
• Health & Freedom Solutions. Share USANA’s products and business opportunity with anyone, anywhere with this comprehensive USANA presentation.
• True Health Assessment. Offer potential Associates or Preferred Customers a way to assess their health from your smartphone or tablet.
• Volume reports. Personalize them, too!
• Intuitive design. Navigate your business with ease.
• Widgets. Get important business data at a glance.
• Notifications and news stories. All the information that could impact your business right on your mobile device.
• Market-specific videos. Watch product videos and more.

Please note that an active subscription to the Business Accelerator Suite is needed for full app functionality.

USANA Mobile Hub App

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Access to certain tools and information is essential to help you manage your USANA business when you are out and about. The USANA Mobile Hub app has you covered. It connects you to everything you expect from The Hub, while on the go.

Features

Dashboard

  • An updated, modern view gives you better visibility into your volume, commissions, pacesetter and contest progress.

Enrollment Link Generator:

  • Quickly and easily send new team members to enrollment with a personalized link.

Landing Page

  • View your current rank, estimated weekly CVP, and important upcoming dates directly from the app’s landing page. This includes renewal dates, PaceSetter and Leadership Bonus dates, and Auto Order processing.

Quick Access to Tools

  • Reach important tools like your personal website, Auto Order management, training, notification and account settings, and more, all at the click of a button.

Path to Success:

  • See how much you’re earning each week with a new module and receive suggestions on who to contact to add more volume and earn more commissions. Use it to reach your goals and earn the success you deserve.

Widgets

  • Widgets are the first thing you see when you open the app, presenting at-a-glance metrics for your business.

Business Reports

  • Offers easy access to the Four Week Cycle graph as well as a new graph for Volume history.

Notifications

  • Be alerted to business-critical items such as order processing or someone joining your team—no matter where you are. The Hub can even push instant notifications to your phone, depending on your settings.

Team Manager

  • This mobile version of USANA’s powerful reporting engine, Team Manager, lets you take the tools you need where you need them. Create saved reports and access them from anywhere with one touch. Create contact lists and communicate with your team using the Share USANA Media Center.

Mobile Tree View

  • Viewing your entire downline on a small screen isn’t always useful as your team starts to grow, so we’ve created a smaller version. Access three levels of your organization at a time, and search or scroll quickly to the part of your team you want to see. You can also tap anywhere in your team to see additional details.

Shopping

  • This feature links to the new, mobile-friendly shopping experience.

Auto Order Management

  • Link to the USANA Shop to manage your Auto Order.

You can download the USANA Mobile Hub app through the Apple App Store or Google Play.

*Please note that an active subscription to the Business Accelerator Suite is needed for full app functionality.

Stock

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You do not have to be a USANA Brand Partner to purchase USANA stock. Anyone can do this.

To purchase USANA shares, you must work with a brokerage firm such as Sharebuilder, Scottrade, Fidelity, Etrade, etc.

When shares are purchased, your shares will be held in your brokerage account, and you will not receive a stock certificate unless you specifically request one.

A transfer agent is a record keeper for a company like USANA to track all their shareholders and how many shares they own. USANA’s transfer agent is Broadridge Financial Solutions, Inc. They can be contacted through their website at https://www.broadridge-ir.com/resources/transfer-agent/default.aspx or by calling shareholder services at (877) 830-4932.

To recover a lost or stolen stock certificate, contact Broadridge Financial Solutions, Inc.

USANA’s stock split history was August 4, 1998 (2 for 1), October 31, 2003 (2 for 1), and November 23, 2016 (2 for 1).

USANA currently does not, and never has, paid dividends. This does not mean a dividend will not be considered in the future by the board of directors.

Current USANA stock prices can be accessed on the Investors Relations section of www.usana.com.

USANA’s Expanding Global Presence

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USANA’s continued expanding global presence gives Associates an opportunity in 20 exciting markets:

1 – United States (After July 20, 1992)
2 – Canada (About February 1996)
Caribbean (About 1st quarter of 1997, as an NFR extension of the US)
3 – Australia (About February 1998)
4 – New Zealand (About March 1998)
5 – United Kingdom (About November 1998)
6 – Netherlands (About June 1999)
7 – Hong Kong (About November 1999)
8 – Japan (About October 2000)
9 – Taiwan (About October 15, 2002)
10 – Korea (About 3rd or 4th quarter 2003)
11 – Singapore (About November 18, 2003)
12 – Mexico (On or about February 9, 2004)
13 – Malaysia (January 8, 2007)
14 – Philippines (January 18, 2009)
15 – China (August 18, 2010, through BabyCare, Ltd.)
16 – Thailand (On or about January 23, 2012)
17 – France (March 26, 2012)
18 – Belgium (March 26, 2012)
19 – Colombia (July 15, 2013)
20 – Indonesia (November 16, 2015)
21 – Germany (June 20, 2018)
22 – Italy (June 20, 2018)
23 – Romania (June 20, 2018)
24 – Spain (June 20, 2018)

In addition, USANA opened EU Preferred Customer markets in Austria, Luxembourg, and Ireland on April 13, 2012.

Markets and Shipping Information

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USANA Markets

USANA is open in the United States (including Puerto Rico), Canada, Australia, New Zealand, the Netherlands, the United Kingdom, Japan, Hong Kong, Taiwan, Korea, Mexico, Singapore, Malaysia, the Philippines, China (through BabyCare, Ltd.), the Caribbean/Pacific Islands*, Thailand, France, Belgium, Germany, Italy, Romania, Spain, Colombia, Indonesia, and India. In addition, USANA opened EU Preferred Customer markets in Ireland, Austria, and Luxembourg.

*The Caribbean/Pacific Islands operate under US policies and products; however, associates and preferred customers in this region may purchase products for personal consumption only. This market consists of the U.S. Virgin Islands, British Virgin Islands, Barbados, Trinidad & Tobago, Bahamas, Cayman Islands, Dominican Republic, Bermuda, Jamaica, the Federated States of Micronesia (also known as Carolina Island), Marshall Islands, North Mariana Islands**, Palau***, Guam, America Samoa, and the Netherlands Antilles.

**USANA is not open for business in the following islands of the North Mariana Islands: Farallon de Pajaros, Moug Island, Asuncion Island, Agrihan, Pagan, Guguan, Sarigan, Anatahan, and Farallom de Medinilla.

***USANA is not open for business in the following islands of Palau: Hatobohei Island, Helen Island, Melieli (Merir) Island, Pulo Anna Island, Sonsorol Island, and Tobi Island.

Shipping Info

USANA or its Associates cannot conduct business or ship products in or to any country in which USANA is not open for business.

All markets have their own labeled products and warehouses. Each market has certain regulations, and the products shipped from their warehouses are labeled following  specific regulations.

In general, USANA Associates may only purchase products that are available for resale in their home country. However, USANA does allow most Associates to make limited purchases for personal use from a market other than their country of residence. See Not For Resale Product Purchases for more information.

If you would like to submit any comments or suggestions on new market expansions:

 

Shipping to the Caribbean Market

TGA GMP Certification

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In compliance with the Australian Government, USANA meets the GMP standards with the TGA (Therapeutic Goods Administration with the Department of Health and Ageing).

USANA – Always in All-Caps

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The company decided early on that USANA should always be spelled in caps, so that is how the logo is registered with the trademark office. To protect our trademark, we should always use it in the manner in which it is registered.

Dr. Wentz Vision

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“I dream of a world free from pain and suffering. I dream of a world free from disease. The USANA family will be the healthiest family on earth. Share my vision. Love life and live it to its fullest in happiness and health.”

-Dr. Myron Wentz, Founder, USANA Health Sciences

Electronic or Digital Signature

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Associates are required to submit a signed application at the time of temporary enrollment by phone or Internet. An Associate will not be able to access The Hub after 21 days have elapsed from the date of their enrollment unless they complete the electronic/digital signature or their written contract is received by USANA by fax or mail.

A message and a link will appear when logging on to The Hub that will allow the Associate to give an electronic signature through The Hub. Once an electronic signature is given, the information is stored electronically only; the Associate will not have the opportunity to print out an electronically-signed Associate Application Agreement.

Currently, the electronic signature option is available in all markets, except Taiwan.

Purge Accounts

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There are a couple of reasons why USANA purges inactive accounts: By purging accounts, USANA can keep the tree of Associates from being overloaded with data that is no longer in use. Purging also keeps the system clean to run faster and more efficiently. Once a month, USANA may purge accounts of customers that have made no purchases in the previous 12 months, which is why all customers have 12 months to return or exchange products.

Also, USANA may purge from the system Associate and Affiliate accounts that have not made purchases within four Friday’s from the date they enrolled. This is to remove accounts set up in error.