Health and product–related feedback includes serious and non-serious adverse health events, issues with product performance, non-courier product or packaging damage, product appearance or characteristics, etc.

If your feedback falls under one of the categories outlined above, then please contact customer service at customerservice@usanainc.com or by calling 888-950-9595. Please have the product name, lot number, and expiration date of all the USANA products the individual was using, as well as the dosage, ready. Please also hold onto the products until you have received more information from customer service.