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Upline or Team Above

If your sponsor is not helping you or is no longer in USANA, you can contact customer service, and they will find a Gold Director or above to get in contact with you.

Customer Service will need:

  • Your full name
  • address
  • and phone number

Due to privacy considerations, you may not get information to all of your Upline or Team Above.

Last modified: 14 June 2023

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© 2026 USANA Health Sciences. All rights reserved.

All information contained in the Ask USANA site is for informational and educational purposes only and largely pertains to the United States and Canada markets. Associates from all other USANA markets should use the information contained for general reference only unless market is specified. Information contained does not supersede any USANA official written information, policies, rules, etc.

USANA develops and manufactures high-quality nutritional supplements, healthy foods, and personal care products that are sold directly to Associates and Preferred Customers throughout the United States, Canada, Australia, New Zealand, Hong Kong, China, Japan, Taiwan, South Korea, Singapore, Mexico, Malaysia, the Philippines, the Netherlands, the United Kingdom, Thailand, France, Belgium, Colombia, and Indonesia.

USANA does not promote its products for use in diagnosing, treating, curing, or mitigating any disease. Therefore, we cannot answer question concerning medications and medical treatments, or their potential interactions with USANA products.

More information on USANA can be found at https://www.usana.com

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