Complaints Against Another Associate

If you have a complaint against another Associate, first, try resolving the problem with the other Associate. If the problem persists, consult your upline Gold Director to resolve the issue at the local level.

If that does not resolve the problem, please report the incident to the USANA Ethics and Education Department in writing, and the USANA Ethics and Education Department will review the complaint and make a final decision.

Again, the complaint must be submitted in writing and needs to be as specific and detailed as possible.

Ethics and Education Department

Last modified: January 25, 2022

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