Online Process for an Alternating Auto Order
To change your Auto Order from a 4-week cycle to an alternating cycle, please do the following:
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Log on to The Hub
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Click “Shop & Orders”
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Click “My Auto Order”
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Click “Change Auto Order”
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Locate the “Cycle” and “Next processing date” options
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Select an A or B cycle (depending on which cycle you are on. For example, if you are on cycle 1, you will select 1A)
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Click “Save Changes”
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Click “Create Alternating Auto Order”
- Select “Create Alternating Auto Order” or “Create Not-For Resale Alternating Order”
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Choose the opposite cycle (as in example above, select 1B)
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Add products to your Auto Order
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Click “Save”
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The screen should now show “Auto Order A” and “Auto Order B”
Please note that changing from an alternating Auto Order back to a 4-week Auto Order cannot be done online and will need to be done through Order Express or Customer Service.
Last modified: February 27, 2018
