Online Retail and Auction Sites
USANA understands that Associates engaging in direct selling are successful and profitable when each Associate is given a fair opportunity to sell and promote the company’s products in approved establishments and using approved methods. Selling USANA product on any internet auction site —especially eBay, Amazon, Facebook Marketplace and Taobao— is not authorized, and causes unfair competition. USANA will also not allow any selling via the internet or advertising a USANA product at a price lower than the Auto Order price. Such activities are directly against USANA’s mission statement and purpose, and violators of this policy will be severely sanctioned, up to and including the termination of their Associate contract.
USANA’s ethics and education department also reaffirms its commitment to monitoring eBay, Amazon, Taobao, and other auction sites to ensure total compliance. Recently, USANA’s ethics and education department discovered and successfully stopped several large abusers of this policy. In most such cases, the abuser’s Associate contract is terminated, losing all rights to commissions.
In addition, USANA has implemented new state-of-the-art technology that allows us to trace products purchased online to the original buyer. We will continue to monitor all other online sellers and find those who disregard our policies by offering USANA’s high-quality nutritional products via unapproved online retail/auction sites at a discount. As a reminder, it is also a violation to participate in any scheme to provide USANA products to a third party for sale on eBay or any other website.
If you have information that may lead to the identification of anyone breaking USANA’s Terms & Policies (section 19) regarding the online sale of products, please contact the ethics and education department at Ethics@usanainc.com.
Last modified: January 24, 2024
