• Right click on your desktop.
• Click on properties.
• Click on settings.
• Increase the pixels to reduce the size.
  *USANA recommends your pixel/resolution setting be set at 1024×768

In order to protect confidentiality and privacy, personal identifying information for Preferred Customers is not available for Team Above view through Team Manager.

An Associate is entitled to view the identifying information for his or her own personally sponsored Preferred Customers. However, this information is not released to other Associates*. While the identifying information for customers attached to other Associates is not available, the volume they generate can be viewed by your whole Team Below to help you manage your business.

*If the Preferred Customer’s sponsor does not subscribe to The Business Accelerator Suite on their Auto Order, then the next available and qualified Team Above who is paying for the services will be able to see the Preferred Customer information.

The language selection in The Hub is based primarily on your language selection for correspondence with USANA. If you have selected English, your primary language of The Hub would then be in English. By changing your language preference with USANA, the majority of The Hub will show in that language selection.

Please note that not all information is available in all languages, and information that has not been translated may either not show or will show in English.

Currently, www.usana.com, The Hub, and the Business Accelerator Suit are available in English, Chinese, French, German, Indonesian, Italian, Japanese, Korean, Romanian, Spanish, and Thai.

The Hub for Preferred Customers is currently only available in English, Spanish, Chinese, and French.

Updates occur at 1AM, 6AM, 1PM, & 6PM Mountain Standard Time (MST).

New Associates will show up within 5 minutes of being signed up. New volume from an order should also show up within 5 minutes. Any other changes should show within 6 hours of the change.