A non-profit organization may become an Associate. They are treated the same as any other entity that becomes an Associate.

See Corporation, Partnership, Non-Profit, Trust, or DBA

An Associate may move the placement of his or her own sponsored Preferred Customers within his or her business whenever they want.  All such placement changes are subject to a $10 US customer service fee.

Should a Preferred Customer decide to move outside of his or her sponsor’s team (change sponsorship), he or she must personally request to move as opposed to an Associate doing so. Preferred Customers are considered retail customers and can choose to purchase from whomever they wish. They therefore are not held to the same contractual obligation that Associates are by having to cancel and wait six months before enrolling crossline.

While a Preferred Customer may change sponsors at his or her own request, it is a violation for an Associate to recommend that a Preferred Customer changes sponsorship.

Any changes to the original Associate or Affiliate Application and Agreement, including the mailing address, need to be made in writing. You can submit a new Application and Agreement to USANA. Alternatively, you can update your account by contacting USANA Customer Service via email, or by making changes online through the Profile Manager section of The Hub.

All Preferred Customer (PC) information can be changed over the phone by PC request.

Exclusive to the HealthPak and MyHealthPak, the CellSentials Booster is formulated with four powerful nutrients shown to influence a broad network of cell-signaling pathways: alpha-lipoic acid, USANA’s Olivol olive fruit extract, Quercetin Dihydrate, and Pterocarpus marsupium extract containing pterostilbene.*

Only available as part of the HealthPak and MyHealthPak products, the CellSentials Booster is not sold separately as a stand-alone item.

*These statements have not been evaluated by the Food & Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

An event registration ticket holds the purchasing Associate’s information on file with USANA. Data can be modified to correct spelling or change the name to a spouse or co-applicant on the account. The Modify feature on The Hub cannot be used to transfer the ticket to another Associate or guest. Guest registrations need to be done through customer service, and tickets can be assigned to another Associate using the Assign Ticket feature in the Event Registration section of The Hub.