The recommended retail price is ten percent in addition to the preferred price. Brand Partner’s may choose to charge more or less than that amount when making a direct sale to a retail customer.

Because Retail customers buy directly from Brand Partners, they cannot set up an Auto Order.

To qualify for Auto Order, the retail customer would have to become a Preferred Customer.

Brand Partner’s must maintain all retail sales receipts for a period of two years and furnish them to USANA at the company’s request.

Volumes roll up as Group Sales Volume. BC2 will go to the BC1 Left and the BC3 will go to the BC1 Right.

The maximum amount of commission points that will be paid out on any one side of a Business Center is 5000 points. Any points over this maximum amount is then lost.

USANA attempts to get the points as close to the Preferred Pricing dollar amount as possible. USANA uses the price and points to balance the value of the product to the consumer, the commission to the Associate and the return to our shareholders.

In some instances, USANA is able to adjust the value of the product volume to achieve the best price possible on a product. When this happens, you may see a volume amount difference if you compare the same product’s volume in a different market.

When an Associate or customer returns product for a refund or credit, all sales volume generated by the original sale of the product is deducted from the individual who made the sale and all of the Associates in their team who received credit for the volume.

For example, if one CellSentials was returned for a refund, 35 Sales Volume Points (SVP) would be deducted from the original Business Center where the CellSentials was purchased (negative volume). That negative volume will roll to the team above the Associate and 35 SVP would also be deducted from each Business Center that had originally been credited with the volume. This information would show in your downline report the week of the negative volume. Any negative volume generated from PCs in your team that you have not personally sponsored would only show in group volume of the placement of that PC.