Approaching an Athlete, Team, or Organization

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Here are some basic tips on approaching individuals or teams associated with sports:

Approaching an athlete, team, or university can be exciting and is not too different than approaching any other Potential Brand Partner/Customer. The key to approaching an athlete or team is understanding their intentions: Many of those in the sports field will be looking for sponsorship, free product, funding, etc. and will not necessarily be interested in the business aspect of USANA.

Another key point of consideration when approaching a university is whether it is affiliated with the NCAA. The NCAA has unique requirements for supplements, and those requirements may vary from sport to sport or from school to school. Make sure you research and have knowledge of those requirements before selling a university team on the USANA supplements.

Remember that you are a Independent Brand Partner and you should not make any promises on behalf of USANA. Focus instead on the benefits USANA already promotes for athletes and other sports teams through the Athlete Guarantee Program. Also, be aware that some of the bigger organizations may want to contact USANA directly if there are indications that they can’t obtain what they want through you. If you have questions about the program or your potential eligibility, learn more by sending an email to our Athlete & Sponsorship team.

Average Earnings Chart

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To locate the Average Earnings Chart online, follow these steps:

  • Near the bottom of the home page, see “Quick Links”
  • Click on “USANA Income”
  • Select the Average Earnings Chart that applies to your market

Personal Website Statistics

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Unfortunately, USANA took a different approach with the Personal Web Pages and the statistics feature that was available with Web Hosting. With the Personal Web Pages, you can add a Google tag number to your USANA web page. After you have added the Google tag number to the page you will be able to track the statistics of the page through Google.

To do this you will need to:

  • Go to www.google.com/tagmanager
  • Set up an account
  • Take the tag number you were given
  • Log in to The Hub
  • Go to “My Website” under the My Business menu
  • Go to “Site List” and choose the site you would like add the tag number to
  • Click on the “Edit” button at the bottom of the screen
  • Add the tag number in the appropriate field
  • Hit the “update” button

Once you’ve done this, you can log in to your Google tag number account to track the statistics.

Executive Rank Qualification Report

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Unfortunately, there is not a specific report available to help determine a Brand Partner’s qualification for Executive Rank; however, the Volume History Report in Team Manager can help.

A Brand Partner may also add columns to any report in Team Manager. There are three columns that deal with Executive Rank: “Executive Start Date,” which provides the date their Executive rank started; “Executive End Date,” which provides the date their Executive rank ended;* and “Executive,” which simply states whether they hold an Executive rank or not (“Yes” or “No”).

Any Brand Partner that has earned a lifetime status will show an end date of 9999.

Volume History Report in Team Manager

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The Volume History Report in Team Manager shows a Brand Partner their CVP from all Business Centers by week for the specified period. It can be used to see trends in an Brand Partner’s team’s performance over time.

Interpreting the Report

By default, the Volume History Report shows the last 13 weeks of volume. This can help those who are looking to qualify for Executive rank; however, a Brand Partner can adjust this date period to show any time frame up to 24 months.

The report has been updated with new columns that show CVP from the Celavive Bonus, Auto Order Bonus, and PC Order Bonus. This update eliminates the need to pull different reports and do additional calculating. Now, it’s possible to see all the weekly CVP from various sources in one place.

Accessing the Report

  • Log on to Team Manager from The Hub
  • Click on the “Volume History Report” under “All Reports”
  • The report will automatically calculate the last 13 weeks

Customizing the Report

Like all Team Manager reports, a Brand Partner can add filters and columns to the report until it becomes the exact information they need. They can then save the report and use it at any time. Think of filters and columns as the same thing, but seen in different ways. Filters will reduce the number of rows the report displays. Columns will determine what info you want to display for each of the rows. Choose any of the filters, like “Application Date.” Then choose a filter type (meaning how you will use that filter) like “Before.” Then enter the date. The report will now only display team members who joined the Brand Partner’s team before that date.

Electronic Funds Transfer – EFT

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Electronic Funds Transfer or EFT refers to the computer-based systems used to perform financial transactions electronically. This payment option is perfect for individuals who may not have a credit card or who want to pay directly from their checking or savings account.

USANA offers two selections for EFT service. Select either or both of the following:
Auto Pay – authorizes USANA to draft against a customer’s bank/savings account for the amount of the order(s).
Auto Deposit – authorizes USANA to deposit commissions or other funds owed to the customer by USANA.

There are no fees associated with either Auto Pay or Auto Deposit.

US and CA only – All orders with first-time EFT payments will be delayed approximately seven (7) business days in the US and ten (10) business days in Canada, so USANA can verify that the account is, in fact, a valid bank account. Once USANA verifies the validity of a customer’s account, USANA will ship all future product orders immediately.

The delay in product shipment will not affect the payment of commissions. USANA apologizes for any inconvenience this may cause, but we have determined it is necessary to implement this verification process to protect USANA and our Brand Partners.

If USANA receives notification from the bank that an EFT payment is “bad,” the order will be deleted, the EFT will be flagged as “bad” and will not be available to be utilized again. If, after five days, USANA has not received notification from the bank, then the packslip for the order will print, the order will be shipped, and the EFT will be marked as “valid.”

To participate in the EFT program, complete the Auto Pay/Auto Deposit form and submit it to USANA along with a voided check. Please mail or fax it to USANA Customer Service at:

USANA
3838 West Parkway Boulevard
Salt Lake City, UT 84120

Fax: 800-289-8081

EFT enrollment is available online via The Hub in some markets, followed by the required paperwork within 21 days of enrollment into the program.

Find Previous Orders Online

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To access past orders online:

  • Log on to The Hub
  • Click on “Shop & Orders”
  • Click “New Shop” under the “Shop” heading
  • In the right-hand corner of your screen, locate and click on the drop down arrow next to your name
  • Select “Order History”

USANA Foundation Donation Tax Receipts

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USANA Foundation donation tax receipts up to the last 18 months can be located through The Hub:

  • Go to “My Account”
  • Click on “True Health Foundation Donations”

Hybrid Technology

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Bringing the Future to You

Think about all of the greatest technological advancements through history: the wheel, the telephone, the invention of flight… After landing on the moon, it seemed as if technology couldn’t be pushed any further—until USANA took the next step toward the future of your health.

It always feels great to be the first, but as of the announcement at the 2010 International Convention, USANA was the only company in the industry to take advantage of Nutritional Hybrid Technology (NHT). NHT was so new and groundbreaking, it’s difficult to imagine what might come next.

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What is Nutritional Hybrid Technology?
USANA’s innovative Nutritional Hybrid Technology is a state-of-the-art approach to formula design and manufacturing. NHT features bilayer tableting: the separation of various formula ingredients into two distinct tablet layers. For the first time, incompatible ingredients can be combined in a single tablet, and key nutritional ingredients can be visually highlighted in distinct tablet layers.

USANA’s Nutritional Hybrid Technology opened the door to accelerated innovation in supplement design and manufacture, and USANA is proud to be the first in the industry to utilize it.

What USANA products use Nutritional Hybrid Technology?
Replacing Proflavanol, Proflavanol 90, and Poly C, USANA’s Hybrid pill Proflavanol C100 will make your life a little easier by lessening the number of pills you need to take without sacrificing any of the nutrients you need.

Hepasil DTX also received the Hybrid treatment and is now available in MyHealthPak.

USANA Products Covered Under Health Insurances

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Each health insurance carrier is different in their coverage regarding nutritional supplements; one would need to check with their carrier for their specific coverage. If USANA’s products are covered under a health insurance carrier, the products would need to be paid for at the time of purchase, and then a claim filed with the carrier and reimbursed.