Ask USANA
  • Home
  • About Us
  • About USANA
  • Contact Us
  • Feedback
  • Canada (English)
    • United States (English)
  • General Feedback
  • Income Verification Request
  • Color Key
    • Internal
    • Expired
ASK USANA
  • Questions
  • Media

Will Call Procedures for Non Pick-up Orders

USANA’s Canada Will Call centers will hold orders for a maximum of 10 business days from the order date before shipping the order out for non-pick-up.

A shipping charge is applied when an order is shipped, which will vary by product weight and shipping destination.

Last modified: 4 March 2024

Unable to locate the information you are looking for? Submit your question to our experts here.

Most Popular

Frequently Asked Questions

All time

  • Vancouver Will Call Saturday Hours
  • 30th Anniversary Celebration Event
  • Current Backorder Report
  • Summer Promotion
  • May Thrive Enrollment Incentive
  • Milestone Bonuses
  • Woodbridge Will Call Saturday Hours
  • Heart Health Promo
  • Enrollment Packs
  • Reactivation Campaign

This month

  • Thrive Promotion
  • Assistance for Getting Business Started
  • Heart Health Promo
  • Milestone Bonuses
  • Introducing the Quick-Start Program
  • Vancouver Will Call Saturday Hours
  • Fortify Healthy Habits with USANA Iron
  • Expand Your Reach with Refer a Friend
  • Current Backorder Report
  • Business Accelerator Suite Free Cycles with Product Packs

Today

  • Business Accelerator Suite Free Cycles with Product Packs
  • Business Accelerator Suite
  • NASDAQ / NYSE
  • Sanoviv
  • Assistance for Getting Business Started
  • Heart Health Promo
  • 30th Anniversary Celebration Event
  • Enrollment Packs
  • Garden Tower Bundle
  • Active Nutrition – Fuel Your Journey

© 2026 USANA Health Sciences. All rights reserved.

All information contained in the Ask USANA site is for informational and educational purposes only and largely pertains to the United States and Canada markets. Associates from all other USANA markets should use the information contained for general reference only unless market is specified. Information contained does not supersede any USANA official written information, policies, rules, etc.

USANA develops and manufactures high-quality nutritional supplements, healthy foods, and personal care products that are sold directly to Associates and Preferred Customers throughout the United States, Canada, Australia, New Zealand, Hong Kong, China, Japan, Taiwan, South Korea, Singapore, Mexico, Malaysia, the Philippines, the Netherlands, the United Kingdom, Thailand, France, Belgium, Colombia, and Indonesia.

USANA does not promote its products for use in diagnosing, treating, curing, or mitigating any disease. Therefore, we cannot answer question concerning medications and medical treatments, or their potential interactions with USANA products.

More information on USANA can be found at https://www.usana.com

usana logo
Link to: When Credit Card Will Be Charged for Auto Order Link to: When Credit Card Will Be Charged for Auto Order When Credit Card Will Be Charged for Auto Order Link to: Auto Order Cancellations Link to: Auto Order Cancellations Auto Order Cancellations
Scroll to top

askusana_mobile

  • Canada (English)
    • United States (English)
  • Home
  • About Us
  • About USANA
  • Contact Us
  • Feedback
  • Color Key
    • Internal
    • Staged
    • Expired
  • Canada (English)
    • United States (English)