{"id":277433,"date":"2018-10-11T15:58:37","date_gmt":"2018-10-11T22:58:37","guid":{"rendered":"https:\/\/askusana.com\/qa\/customer-welcome-packet\/"},"modified":"2025-02-26T08:34:23","modified_gmt":"2025-02-26T15:34:23","slug":"customer-welcome-packet","status":"publish","type":"qa","link":"https:\/\/askusana.com\/cae\/qa\/customer-welcome-packet\/","title":{"rendered":"Preferred Customer Welcome Packet"},"content":{"rendered":"<p id=\"bQZSWCy\">\n<p><strong>Free Discover USANA Booklet<\/strong><\/p>\n<p>Each new Preferred Customer (PC) will receive a Discover USANA booklet in their first USANA order as a gift. It\u2019s designed to motivate your new customers to incorporate healthy habits\u2014especially supplementation and high-quality food and skincare products\u2014into their healthy lifestyle.<\/p>\n<p><strong>New Customer Email Campaign<\/strong><\/p>\n<p>As a complement to the Discover USANA booklet, your new PCs will also receive up to four follow-up emails\u2014sent at pivotal times during the start of their journey\u2014to encourage ongoing engagement with both you and USANA.<\/p>\n<p>These emails include:<\/p>\n<ul>\n<li>A\u00a0<strong>Welcome Email<\/strong>\u00a0explaining the exciting benefits of being a PC.<\/li>\n<li>A<strong>\u00a0Customer Survey Email<\/strong>\u00a0encouraging your customer to give us valuable feedback.<\/li>\n<li>A<strong>\u00a0Reorder Reminder Email<\/strong>\u00a0explaining the benefits of setting up Auto Order.<\/li>\n<li>A<strong>\u00a0Final Email<\/strong>\u00a0reinforcing the healthy messages we\u2019ve already sent and providing information on becoming a USANA Associate.<\/li>\n<\/ul>\n<h3>Resources<\/h3>\n<p>You will be directed to log in to The Hub to access the links below.<\/p>\n<p>Welcome Brochure\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/CustomerWelcomeBrochure-USCAEN.pdf\" target=\"_blank\" rel=\"noopener\">EN<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/CustomerWelcomeBrochure-CAFR.pdf\" target=\"_blank\" rel=\"noopener\">FR<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/CustomerWelcomeBrochure-USCACH.pdf\" target=\"_blank\" rel=\"noopener\">CH<\/a><br \/>\nShopping and Workout Guide\u00a0\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/ShoppingWorkoutGuide-USCAEN.pdf\" target=\"_blank\" rel=\"noopener\">EN<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/ShoppingWorkoutGuide-CAFR.pdf\" target=\"_blank\" rel=\"noopener\">FR<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/ShoppingWorkoutGuide-USCACH.pdf\" target=\"_blank\" rel=\"noopener\">CH<\/a><br \/>\nMini Product Brochure\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/MiniProductBrochure-CAEN.pdf\" target=\"_blank\" rel=\"noopener\">EN<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/MiniProductBrochure-CAFR.pdf\" target=\"_blank\" rel=\"noopener\">FR<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/MiniProductBrochure-CACH.pdf\" target=\"_blank\" rel=\"noopener\">CH<\/a><br \/>\nCelavive Product Brochure\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/CelaviveProductBrochure-CAEN.pdf\" target=\"_blank\" rel=\"noopener\">EN<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/CelaviveProductBrochure-CAFR.pdf\" target=\"_blank\" rel=\"noopener\">FR<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/CelaviveProductBrochure-CACH.pdf\" target=\"_blank\" rel=\"noopener\">CH<\/a><br \/>\nTHF Insert\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/WelcomePacketTHFInsert-USCAEN.pdf\" target=\"_blank\" rel=\"noopener\">EN<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/WelcomePacketTHFInsert-CAFR.pdf\" target=\"_blank\" rel=\"noopener\">FR<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/WelcomePacketTHFInsert-USCACH.pdf\" target=\"_blank\" rel=\"noopener\">CH<\/a><br \/>\nNew Customer Experience Visual Timeline\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/CustomerWelcomePacketVisualTimeline0818-CAEN.pdf\" target=\"_blank\" rel=\"noopener\">EN<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/CustomerWelcomePacketVisualTimeline0818-FR.pdf\" target=\"_blank\" rel=\"noopener\">FR<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/static\/images\/na\/Training\/CustomerWelcomePacket\/CustomerWelcomePacketVisualTimeline0818-CHT.pdf\" target=\"_blank\" rel=\"noopener\">CH<\/a><br \/>\nWelcome Email 1: Enrollment Confirmation*\u00a0<a href=\"https:\/\/www.usana.com\/image-service\/ws\/imgs\/file\/10683640\/aws\/w\/900\/h\/4000.img\" target=\"_blank\" rel=\"noopener\">EN<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/image-service\/ws\/imgs\/file\/10683626\/aws\/w\/900\/h\/4000.img\" target=\"_blank\" rel=\"noopener\">FR<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/image-service\/ws\/imgs\/file\/10683614\/aws\/w\/900\/h\/4000.img\" target=\"_blank\" rel=\"noopener\">CH<\/a><br \/>\nWelcome Email 2: Survey*\u00a0<a href=\"https:\/\/www.usana.com\/image-service\/ws\/imgs\/file\/10683659\/aws\/w\/900\/h\/3622.img\" target=\"_blank\" rel=\"noopener\">EN<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/image-service\/ws\/imgs\/file\/10683633\/aws\/w\/900\/h\/3622.img\" target=\"_blank\" rel=\"noopener\">FR<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/image-service\/ws\/imgs\/file\/10683645\/aws\/w\/900\/h\/3622.img\" target=\"_blank\" rel=\"noopener\">CH<\/a><br \/>\nWelcome Email 3: Reorder Reminder*\u00a0<a href=\"https:\/\/www.usana.com\/image-service\/ws\/imgs\/file\/10683644\/aws\/w\/900\/h\/3116.img\" target=\"_blank\" rel=\"noopener\">EN<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/image-service\/ws\/imgs\/file\/10683643\/aws\/w\/900\/h\/3116.img\" target=\"_blank\" rel=\"noopener\">FR<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/image-service\/ws\/imgs\/file\/10683631\/aws\/w\/900\/h\/3116.img\" target=\"_blank\" rel=\"noopener\">CH<\/a><br \/>\nWelcome Email 4: Share What You Love*\u00a0<a href=\"https:\/\/www.usana.com\/image-service\/ws\/imgs\/file\/10683629\/aws\/w\/900\/h\/1872.img\" target=\"_blank\" rel=\"noopener\">EN<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/image-service\/ws\/imgs\/file\/10683628\/aws\/w\/900\/h\/1872.img\" target=\"_blank\" rel=\"noopener\">FR<\/a>\u00a0\/\u00a0<a href=\"https:\/\/www.usana.com\/image-service\/ws\/imgs\/file\/10683658\/aws\/w\/900\/h\/1872.img\" target=\"_blank\" rel=\"noopener\">CH<\/a><\/p>\n<p><small>*These PDFs are basic templates for informational use only. Personalized content will be added when the emails are sent.<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Free Discover USANA Booklet Each new Preferred Customer (PC) will receive a Discover USANA booklet in their first USANA order as a gift. It\u2019s designed to motivate your new customers to incorporate healthy habits\u2014especially supplementation and high-quality food and skincare products\u2014into their healthy lifestyle. New Customer Email Campaign As a complement to the Discover USANA [&hellip;]<\/p>\n","protected":false},"author":1252,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"qa-category":[],"qa-tag":[],"class_list":["post-277433","qa","type-qa","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/askusana.com\/cae\/wp-json\/wp\/v2\/qa\/277433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/askusana.com\/cae\/wp-json\/wp\/v2\/qa"}],"about":[{"href":"https:\/\/askusana.com\/cae\/wp-json\/wp\/v2\/types\/qa"}],"author":[{"embeddable":true,"href":"https:\/\/askusana.com\/cae\/wp-json\/wp\/v2\/users\/1252"}],"replies":[{"embeddable":true,"href":"https:\/\/askusana.com\/cae\/wp-json\/wp\/v2\/comments?post=277433"}],"version-history":[{"count":2,"href":"https:\/\/askusana.com\/cae\/wp-json\/wp\/v2\/qa\/277433\/revisions"}],"predecessor-version":[{"id":277435,"href":"https:\/\/askusana.com\/cae\/wp-json\/wp\/v2\/qa\/277433\/revisions\/277435"}],"wp:attachment":[{"href":"https:\/\/askusana.com\/cae\/wp-json\/wp\/v2\/media?parent=277433"}],"wp:term":[{"taxonomy":"qa-category","embeddable":true,"href":"https:\/\/askusana.com\/cae\/wp-json\/wp\/v2\/qa-category?post=277433"},{"taxonomy":"qa-tag","embeddable":true,"href":"https:\/\/askusana.com\/cae\/wp-json\/wp\/v2\/qa-tag?post=277433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}