Auto Order Discount on Initial Order

The 10% Auto Order savings discount is available on product orders set to release automatically as part of USANA’s weekend batch processing. The Auto Order discount will be applied to an initial order that is set to release during the weekend on Auto Order, not an initial order set to process on a standard weekday in most countries.

Some market exceptions apply. Canada, Mexico, Australia, New Zealand, Japan, and Korea offer a rewards program known as Initial Order Reward. In these markets, no matter if the first order is set to release on a weekday or weekend, the initial order will generate an Initial Order Reward and, therefore, is not eligible for the Auto Order savings discount on the first order.

Enhancements to Your USANA Business

Leading with positive experiences is key to getting others interested in starting a USANA business, and we’ve launched new promotions to help. Starting 14 September 2019, Distributors will enjoy a simplified activation process and a new PC Order Bonus.

These promotions deliver a rewarding experience for both new Distributors and Distributors dedicated to building a strong customer base. The takeaways are simple: we’ve lowered the amount of Sales Volume Points (SVP) required to activate 3 Business Centres to 100 points worth of product, and Distributors will now receive a bonus every time a new, personally sponsored Preferred Customer places an order.

Understanding how these promotions will benefit your business is the best way to incorporate them into your business-building strategies. Any update to your USANA business comes with a lot of questions, and we’re happy to answer them. Read below for information and FAQs to understand the details.

Activation

A low activation level makes it easier to get started with USANA. New Distributors begin at a reduced entry point, eliminating the confusion of signing up with 1 Business Centre (BC) versus 3BC. The 1BC option will no longer be available. Now, a new USANA business is activated simply by purchasing enough products to reach 100 Sales Volume Points (SVP).

Activation Details:

  • New Distributors activate a 3BC business at 100 SVP.
  • Qualification remains at 100 or 200 points every four-week cycle to keep a business active and earn commissions.

PC Order Bonus

Earning Through PC Purchases

The PC Order Bonus makes it easier for both current and new Distributors to get paid based off the purchases made by their Preferred Customers (PC). This bonus will apply to every purchase your new PC makes moving forward. The PC Order Bonus is a cross-border promotion for the U.S., Canada, Mexico, Colombia, Europe, Australia, and New Zealand.

PC Order Bonus Details:

  • You will receive a 10 per cent bonus on every purchase made by any new, personally sponsored PC during the trial period.
  • Both sponsor and PC must reside in a participating market.
  • PC Order Bonus is based on the tax-exclusive sales price.
  • 70 per cent of sales volume will roll up on these PC orders.
  • Only PCs enrolled on or after 14 September 2019 will apply to this new bonus—you will not be compensated for purchases made by PCs you enrolled before this date.
  • The Celavive Bonus will not apply to any new PC enrolled during this promotional period. You will still receive a Celavive Bonus for any PC enrolled before 14 September 2019 who has made an initial order of Celavive product.

FAQs

Q: What is the launch date for these two initiatives?
A: The launch date is 14 September 2019.

Q: Are these business promotions for Europe markets only?
A: No. The PC Order Bonus is now a cross-border promotion between the U.S., Canada, Mexico, Colombia, Europe, Australia, and New Zealand. Both sponsor and Preferred Customer must reside in participating markets.

Q: Will qualification for commissions stay the same?
A: Yes, 100 points of product or 200 points of product is still required to qualify for commissions.

Q: Will this promotional offer affect the Platinum PaceSetter program?
A: Yes. The Platinum PaceSetter program will change as follows:

  • Every Distributor enrolled with 100 SVP will count toward Platinum PaceSetter qualification IF they placed an order of at least 100 SVP worth of product during the eight-week qualification period.
  • Every personally sponsored PC’s volume placed outside of “Personal” will count toward Platinum PaceSetter qualification.
  • If a Distributor enters with 100 SVP, they will be enrolled with 3BC; only the personal or 001 will be eligible for commissions.

Q: Will new Associates still receive business-building items when they join as a USANA Associate?
Q: To enrol in a USANA business, you’re required to purchase an initial Distributor Welcome Kit. Each kit includes printed business-building items and healthy lifestyle information.

Q: Do PC Order Bonuses only apply to my new PC’s initial order, or does it count for every order they make?
A: Distributors will earn a 10 per cent bonus on the tax exclusive sales price on every new, personally sponsored PC product sale. PCs sponsored before the launch date will not count toward your PC Order Bonus.

Q: Do points work differently with the PC Order Bonus?
A: Yes, 70 per cent of points will roll up on orders applicable to this bonus:

  • Only eligible for products with SVP.
  • VAT exclusive sales are eligible.

Q: Do I have to be commission qualified to be eligible for the PC Order Bonus?
A: No.

Q: Is the Celavive Bonus going away?
A: Yes. The Celavive Bonus will not be active during the promotional period. This should not be seen as a negative change. Remember, the new PC Order Bonus applies to every order your new PC makes as opposed to only the initial order that applied to the Celavive Bonus. Also, 70 per cent of points roll up with the new PC Order Bonus—no points rolled up with the Celavive Bonus.

Q: Will the Celavive Bonus still apply to my PCs sponsored before 14 September 2019?
A: Yes, you will still receive the Celavive Bonus for any of your PCs who were sponsored before this date if they place a first-time order for Celavive products.

Q: Can I still count PCs toward personal volume?
A: Yes, you can remain qualified by placing PCs toward your personal volume and activation. However, any PC you use to help with your personal volume will not be eligible for the new PC Order Bonus and all eligible volume will roll up.

Q: Is there a EUR/GBP/RON amount that needs to be reached with PC Order Bonus before I will receive the commission?
A: Yes, your earned commission needs to be the equivalent of at least US $20 before you’ll see the bonus on your financial statement. The earnings will show as “PCO Bonus” on your statement.

Q: What about products that don’t have SVP?
A: These products will not be available for the PC Order Bonus.

Q: Will I be notified of the PC Bonus earned from new PC enrolment?
A: Yes. On your Hub profile, you will receive notification of all daily PC Order Bonuses earned. Reports are updated around 11:00 a.m. MT.

Q: Will my PC Bonus notification show the total earned from all newly enrolled PCs?
A: This notification is the same no matter how many new PCs enrol. It lists all PCs enrolled with the bonus amount each PC generated.

Q: Will the PC Order Bonus count toward rank advancements and growth incentives?
A: Yes.

USANA Terms & Policies

USANA Terms and Policies, formerly known as Policies & Procedures, can be located online:

  • Login to The Hub
  • Click on “Training”
  • Then select “Policies & Procedures” under the “Ethics & Education” heading

United States

Canada

Mexico

Colombia

Belgium

France

Germany

Netherlands

Romania

United Kingdom

Australia

New Zealand

Hong Kong

Taiwan

Korea

Philippines

India

Singapore

Thailand

Indonesia

USANA Live Mobile App

The USANA Live app is your go-to resource for USANA’s Global Convention and core regional events:  USANA Live Americas and Europe Convention and USANA Live Asia Pacific Convention.

Features

Event Schedule

  • Find out when and where event activities, workshops, and general sessions will take place. Mark and add interesting sessions to a personalized schedule to make sure you’re always where you want to be.

Register

  • Carry your registration barcode on your smartphone and preregister for workshops through the app.

Floor Plans

  • Use the floor plan feature to easily navigate around the event space. The last thing you want is to get lost on your way to a workshop.

Inbox

  • Receive notifications that include special messages and reminders.

Speakers

  • Check out who will be presenting during workshops and general sessions. This feature includes speaker bios and where and when you can see them.

Exhibit Booths

  • This feature ensures you will never have to wander around the exhibition area to find a specific booth. Booth details and a floor plan map are both included.

Notes

  • Even if you’ve forgotten a notebook and pen, you’ll always have a way to take notes in the USANA Live app. The notes feature allows you to type your notes directly into the app and then save them in the app or send them to yourself via email.

Feedback

  • Share valuable feedback for an even better experience at future events.

You can download the USANA Live app through the Apple App Store or Google Play.

GDPR Data Privacy Requests

The Data Privacy Policies are outlined in the following documents, specific to each EU market:

  • Distributor Application
  • Distributor Policies and Procedures
  • USANA.com Website Privacy Policy

If you would like to exercise your rights under the General Data Protection Regulation (GDPR), or for questions, please contact us in one of the following ways:

Data Protection Officer
USANA Health Sciences (France)
25 Place de la Madeleine
75008 Paris, France

General Data Protection Regulation (GDPR)

On May 25, 2018, European Union (EU) data protection laws changed when the General Data Protection Regulation (GDPR), the EU’s new privacy regulation, took effect.

The GDPR regulates the way personal data—such as contact, financial, and health information—can be collected, held, and used (known as “data processing”). Essentially, it affects any information that can be used to identify an individual, either from that data alone, or when a piece of information is combined with others.

Because of USANA’s presence in the EU, we are subject to the requirements of the GDPR. We take GDPR compliance seriously and have been working hard to ensure we fully comply with the laws. It is also extremely important we provide you with tips and resources to help ensure your compliance as well.

As part of our GDPR compliance, we have created a ‘Privacy Notice’ that outlines USANA’s data-handling practices and details how we collect, use, transfer, store, and secure personal information. This Privacy Notice along with an updated Distributor Agreement and updated Terms & Policies are accessible to you on The Hub.

In short, please be assured, the personal information we hold about you, the reasons why we collect it, and how we use it have not changed. Our Privacy Notice also explains your rights in relation to your personal data. You can exercise these rights and/or adjust your privacy preferences by filling out our Data Privacy Request Form.

All The Right Reasons

Before he was Executive Chairman of USANA, Kevin Guest was just a kid from Kalispell.

Discover Kevin’s incredible journey in his book, All the Right Reasons. He chronicles his life and shares the wisdom he’s amassed through every pitfall and success. From lessons learned at his father’s side to starting his video production company to stepping foot on the Grand Ole Opry stage, Kevin showcases the highs and lows of a life well lived.

Each chapter is a lesson in self-reflection. He shares stories from his past and leaves you with his 12 guiding principles. Learn the importance of preparation, creating honest personal connections, and when you should “fake it until you make it” and “go, baby, go!” If you’ve ever wanted to learn how to live a life committed to serving others while pursuing your dreams, you’ll want to read Kevin’s book.

You can purchase All the Right Reasons on Amazon.com. All proceeds from Kevin’s book sales benefit the USANA Foundation, where each book sold provides 40 meals for families in need. It’s the perfect gift for those looking for inspiration and motivation.

Printed books are also available in the USANA Shop in English and Spanish. (#594)

Kindle version is available in English, French, and Spanish.

Recyclable Packaging

The following is a listing of recyclable items where facilities exist. USANA is continuously looking for further green opportunities for those items that are not currently recyclable.

Nutritionals

All of USANA’s nutritional supplement bottles, and lids are recyclable. The inner seals on the bottles and the HealthPak and MyHealthPak film pouches are not recyclable.

Celavive

The bottles used for the Celavive products are recyclable. Products that can be recycled include:

Conditioning Makeup Remover
Perfecting Toner
Protective Day Lotion

Some Celavive packaging is not recyclable due to the airless pump system and/or dropper. Once the dispensing pump and/or dropper is removed and discarded, the following items are recyclable:

Protective Day Cream
Vitalizing Serum
Replenishing Night Gel
Replenishing Night Cream
Radiant Facial Oil

The boxes Celavive products are packaged in is also recyclable.

Sensé

The bottles used for the Sensé products are recyclable; however, the caps and pumps are made out of mixed material and are not recyclable. The Sensé tubes are recyclable.

Food & Energy

The Nutrimeal/Fibergy scoops are recyclable.

Unfortunately, at this time, the foods gusset bags are not recyclable.

Healthy Living

The Oral Probiotic inside blister pack is not recyclable.

Boxes and Packaging

The shipping material in the shipping boxes, as well as the shipping boxes themselves, are recyclable.

How USANA Refers Potential Brand Partners and Customers to the Field or Lead Generation

As a USANA Brand Partner, your should be referring prospects to your USANA personal web page for all enrollments or ordering.

Any potential Brand Partner or customer that contacts USANA to inquire about the business opportunity or purchasing products is asked if they have been in contact with a USANA Brand Partner.

If a sponsoring Brand Partner is named, then the potential Brand Partner or customer is referred to the named individual.

In the event that no sponsor contact name is given, the referral is given to a Brand Partner who qualifies to receive referrals.

Under the lead generation model, the more new Brand Partners or Preferred Customers you enroll, the more leads you can receive. You will have the potential to receive leads equal to the number of Brand Partners or Preferred Customers you enrolled in the previous calendar month.

(Basically, we’re immediately rewarding you for what you’ve accomplished in the past 30 days or so.)

Leads generated through USANA.com and retail sales will be placed in a pool and distributed based on the number of Brand Partners who qualify and the number of new enrollees they have.

In order to qualify for retail leads, you will need to meet the following requirements:

  • Be an active Brand in good standing
  • Be Pacesetter qualified at any level
  • Enroll at least one new Brand Partner or Preferred Customer who purchased an item that has volume of 1 SVP or greater in the previous month

 

*Referral guidelines also apply to markets that offer a retail shopping experience.

Minimum Commission Payout

Retail profit will accumulate from retail orders in the Brand Partner’s home market until they reach 20 Commission Points (CP). Once the minimum threshold is met, USANA will pay out the earnings.

United States & Canada will payout at 5 CP.

Malaysia will issue a check at 5 CP and direct deposit at 40 CP.

India will payout at 35 CP.

There is no minimum limit for Thailand and Taiwan.