Ask USANA
  • Home
  • About Us
  • About USANA
  • Contact Us
  • Feedback
  • Spain (English)
    • Australia (English)
    • Austria (English)
    • Belgium (English)
    • Canada (English)
    • Colombia (English)
    • France (English)
    • Germany (English)
    • Mexico (English)
    • New Zealand (English)
    • Hong Kong (English)
    • Indonesia (English)
    • Ireland (English)
    • Italy (English)
    • Japan (English)
    • Korea (English)
    • Luxembourg (English)
    • Malaysia (English)
    • Netherlands (English)
    • Philippines (English)
    • Romania (English)
    • Singapore (English)
    • Taiwan (English)
    • Thailand (English)
    • United Kingdom (English)
    • United States (English)
  • General Feedback
  • Income Verification Request
  • Color Key
    • Internal
    • Expired
ASK USANA
  • Questions
  • Media

Online Order Changes

Unfortunately, once an order is completed online, changes can only be made by contacting customer service for assistance. There is limited time to make any changes–a maximum of 30 minutes since completion. After 30 minutes, absolutely no changes can be made to the order.

Last modified: marzo 13, 2024

Unable to locate the information you are looking for? Submit your question to our experts here.

Most Popular

Frequently Asked Questions

All time

  • Solution Packs
  • Spain Master File
  • Electronic Funds Transfer – EFT
  • How USANA Refers Potential Associates and Customers to the Field or Lead Generation
  • Distributor Welcome Kit
  • Payment Methods
  • Expand Your Reach with Refer a Friend
  • Pharmaceutical Grade Nutritionals
  • Dr. Wentz Vision Award
  • Top 25 Associate Enrollers Award

This month

  • Distributor Welcome Kit
  • Growth 100 Award
  • Pharmaceutical Grade Nutritionals
  • Celavive Bonus
  • Associate Use of a Credit Card with a Different Currency
  • Top 25 Associate Enrollers Award
  • We’ll Text You—USANA SMS Text Messaging Now Available
  • Business Growth Program – 25% PC Order Bonus
  • 2025 Europe Growth 10 Incentive
  • 2025 Europe Elevate in Spain

Today

© 2025 USANA Health Sciences. All rights reserved.

All information contained in the Ask USANA site is for informational and educational purposes only and largely pertains to the United States and Canada markets. Associates from all other USANA markets should use the information contained for general reference only unless market is specified. Information contained does not supersede any USANA official written information, policies, rules, etc.

USANA develops and manufactures high-quality nutritional supplements, healthy foods, and personal care products that are sold directly to Associates and Preferred Customers throughout the United States, Canada, Australia, New Zealand, Hong Kong, China, Japan, Taiwan, South Korea, Singapore, Mexico, Malaysia, the Philippines, the Netherlands, the United Kingdom, Thailand, France, Belgium, Colombia, and Indonesia.

USANA does not promote its products for use in diagnosing, treating, curing, or mitigating any disease. Therefore, we cannot answer question concerning medications and medical treatments, or their potential interactions with USANA products.

More information on USANA can be found at https://www.usana.com

usana logo
Link to: Online Account Security Link to: Online Account Security Online Account Security Link to: Associate Use of a Credit Card with a Different Currency Link to: Associate Use of a Credit Card with a Different Currency Associate Use of a Credit Card with a Different Currency
Desplazarse hacia arriba

askusana_mobile

  • Spain (English)
    • Australia (English)
    • Austria (English)
    • Belgium (English)
    • Canada (English)
    • Colombia (English)
    • France (English)
    • Germany (English)
    • Mexico (English)
    • New Zealand (English)
    • Hong Kong (English)
    • Indonesia (English)
    • Ireland (English)
    • Italy (English)
    • Japan (English)
    • Korea (English)
    • Luxembourg (English)
    • Malaysia (English)
    • Netherlands (English)
    • Philippines (English)
    • Romania (English)
    • Singapore (English)
    • Taiwan (English)
    • Thailand (English)
    • United Kingdom (English)
    • United States (English)
  • Home
  • About Us
  • About USANA
  • Contact Us
  • Feedback
  • Color Key
    • Internal
    • Staged
    • Expired
  • Spain (English)
    • Australia (English)
    • Austria (English)
    • Belgium (English)
    • Canada (English)
    • Colombia (English)
    • France (English)
    • Germany (English)
    • Mexico (English)
    • New Zealand (English)
    • Hong Kong (English)
    • Indonesia (English)
    • Ireland (English)
    • Italy (English)
    • Japan (English)
    • Korea (English)
    • Luxembourg (English)
    • Malaysia (English)
    • Netherlands (English)
    • Philippines (English)
    • Romania (English)
    • Singapore (English)
    • Taiwan (English)
    • Thailand (English)
    • United Kingdom (English)
    • United States (English)