Event Photos or Pictures

To locate pictures from a USANA event, go to http://usanaphotos.smugmug.com.

  • Find the event
  • Click through pictures
  • Click on the image you want
  • Click on the Download icon on the left
  • Right-click the photo and select « Save As »
  • Name the picture and save it to your personal desktop or device

All of the pictures are free.

USANA Foundation

USANA has long been a leader in making a difference in the world. Now the USANA Foundation—a not-for-profit charity founded by Dr. Myron Wentz and Dave Wentz—increases your reach, allowing you to impact the global community in a more profound way.

The mission of the USANA Foundation is to develop a network of communities built on long-lasting, sustainable, and nutritious food.

To accomplish this, the USANA Foundation will accept donations from a variety of sources—Brand Partners, Preferred Customers, employees, the general public, and USANA Health Sciences—and transform those contributions into positive change where it’s needed most. The establishment of the foundation furthers USANA’s philanthropic mission. You will still be able to support previously-established efforts like Children’s Hunger Fund, but the USANA Foundation also allows for a more global reach, giving members of the USANA family in all markets the ability to lend a helping hand and broadening the scope to include additional causes deemed worthy of aid.

The USANA Foundation makes it easy to donate and guarantees your money will be used efficiently and effectively. Not a single penny of your contribution will go to administrative costs—100 percent of every dollar will be committed to helping others. The foundation will also be able to respond quickly to those in urgent need, making your donation as impactful as possible.

All donations to the USANA Foundation may be tax-deductible. Please consult your tax advisor to determine if you are eligible. A list of countries in which the foundation is currently registered for tax-deductible contributions may be found at www.usanafoundation.org.

DONATE NOW!
As a USANA Brand Partner or customer, you have the added benefit of being able to donate in two ways:

  • Make individual donations through USANA’s online Shopping Cart.
  • Maximize the impact of the USANA Foundation by setting up regular contributions on your Auto Order.

To donate through USANA’s online Shopping Cart, go to the Shopping Cart and click on “Donate. » From there, you can select the kind of donation you would like to make. Note: For contributions through your Auto Order, please select the “Auto Order Management” icon at the top of the screen and either create a new Auto Order or update an existing Auto Order by adding the item number of the type of donation you would like to make.

USANA’s humanitarian efforts will now positively impact more people than ever before, and any contribution will make a difference. Commit today to make a donation—no matter how small—and help give the gift of true health to those who need it most.

For more information, visit the USANA Foundation website at www.usanafoundation.org.

USANA Foundation Contact Information

2538 South 3850 West
West Valley, Utah 84120

Local: 801-954-7714

E-mail: USANAFoundCustServic@USANAinc.com

 

Like us on Facebook: www.facebook.com/USANAfoundation

Follow us on Twitter: www.twitter.com/USANAfoundation

Follow us on Instagram: https://www.instagram.com/usanatruehealthfoundation

Check us out on YouTube: www.youtube.com/USANAfoundation

Commission Period Ending

Each USANA commission week begins on Saturday at 12:00 a.m. (MST/MDT) and ends on Friday at 11:59 p.m. (MST/MDT).
All order(s) must be received and completed by the close of the commission week. Because USANA is an international company, local times in each market will vary.

The following site can be utilized to calculate exact local times for a specific market by entering the MST/MDT time:

http://www.timeanddate.com/worldclock/personalapplet.html?cities=22,240,248,235,33,102,241,122,145,236,28,16,48,195,136,250,155,220,256

Changing Auto Order or Placing Orders for Downline

Downline purchasing is prohibited. An Associate may only place orders within his/her own distributorship. An Associate may not place orders, make changes to orders or Auto Orders, or change payment information for other Associates or Preferred Customers.

Policies and Procedures 3.23 (EU) 3.8 (UK)

Reasons for a 28 Day Auto Order Cycle and Not a Monthly Cycle

Many of USANA’s products are designed around a four-week consumption time period. This means that customers (Associates, Preferred Customers, and Retail Customers) consuming USANA products as recommended on the label will use up their products in 28-(twenty-eight) days. If Associates or Preferred Customers so choose, they may set up an Auto Order program that will process every 28 days. This way new product will arrive as the consumer is in need.

For Associates, one part of being qualified to earn *commissions is generating at least 100/200 Personal Sales Volume points every four week rolling cycle (28 days). In an effort to make ordering product easier, USANA has established the Auto Order/Auto Order program that also processes every four-week rolling cycle (28-days).

*Commission checks are based on the group sales volume generated on the left and right of your Business Center. To qualify to earn commissions an Associate must generate at least 100 Personal Sales Volume (PSV) every four-week rolling period after initially activating one or three Business Centers. An Associate must also meet the Sales Requirements as outlined in section 5.1 of USANA Policy and adhere to all other policies.

Associate Use of a Credit Card with a Different Currency

Most banks will do the exchange for the currency at the daily exchange rate. There may or may not be an exchange fee. You will need to check with the bank where the card is issued to be sure.

Auto Order Discount

USANA’s given you a way to save even more. When you set up an Auto Order—the shopping option formerly known as Autoship—and allow it to process automatically as part of a weekend-processed order, you’ll get 10 percent off the Preferred Price!

This Auto Order discount applies to all products that generate Sales Volume Points,† which means you can save even more on many of your favorite USANA products.

†Except enrollment packs and promotional packs, since they already have a built-in discount

Discount on Auto Orders FAQ
  1. How does Auto Order work?
    The 10-percent Auto Order savings only apply to orders that process automatically as weekend-processed orders; these orders must be from your 001 Business Center placed as Personal Sales Volume (PSV). To get the Auto Order savings, your orders must be set up in advance so they can process automatically. To do this, we encourage you to set your Auto Order at least one week before it is scheduled to process.
  2. How do I take advantage of the 10-percent Auto Order savings?
    The Auto Order savings will be applied to all applicable products that are placed in an Auto Order ahead of time and allowed to process automatically as part of a weekend-processed Auto Order.
  3. What products qualify for the 10-percent Auto Order savings?
    Products that have a Sales Volume Point value greater than zero will receive the Auto Order savings. Products that do not generate SVP (sales tools, logo merchandise, etc.) and products already receiving a built-in discount (initial order product packs and promotional packs) will not receive the Auto Order savings.
  4. Do I still get the 10-percent Auto Order savings if I choose to pick up my weekend-processed order at Will-Call, instead of having it shipped to my home?
    Yes.
  5. How can I place the Sales Volume Points generated by my Auto Order to my second or third Business Centers?
    Volume from Auto Orders only go to your Business Center 001 as Personal Sales Volume. They help you qualify for commissions, but do not add to the Group Sales Volume on the left or right side of your Business Center.
  6. What if I call and have Customer Service add products to my existing Auto Order?
    You will still receive the 10-percent Auto Order savings as long as you call far enough in advance to allow your updated order to process automatically. Auto Order changes must be completed online prior to midnight MST/MDT or by close of business through customer service the Friday before the Auto Order is scheduled to process.
  7. How long does it take for an Auto Order to process automatically?
    It depends on when you set your Auto Order to process. If you are setting up a new Auto Order, it will not be able to process automatically during the current commission period. If you make changes to an existing Auto Order, the changes must be completed online prior to midnight MST/MDT or by close of business through customer service the Friday before the Auto Order is scheduled to process.
  8. What if I already have a reoccurring Auto Order that processes automatically—do I have to do anything to receive the additional 10-percent Auto Order savings?
    No. You will automatically begin to receive the savings on qualified product.
  9. Do initial order product packs or discounted packs qualify for the 10-percent Auto Order savings?
    No. Since most of these packs are already receiving a built-in discount, they do not qualify for the Auto Order savings.
  10. Will Preferred Customers receive the 10-percent Auto Order savings?
    Yes. The same rules for Auto Order savings apply to Preferred Customer orders as they do to Associate orders.
  11. Is there a minimum order value (e.g. 100 Sales Volume Points) before I can receive the 10-percent Auto Order savings?
    No. You will receive 10 percent off automatic weekend-processed orders of any value, as long as they contain qualified products.
  12. Do I get the 10-percent Auto Order savings on additional orders I place during the week if I pay using the same payment method?
    No. You would receive the Preferred Price without the 10-percent Auto Order savings. The Auto Order savings only apply to the orders that are fulfilled automatically during USANA’s weekend batch processing.
  13. Does the 10-percent Auto Order savings lead to a 10-percent reduction in the volume points of the order?
    No, the volume points of the order remain unchanged.
  14. Will I receive 10 percent off my Auto Order shipping fees?
    No. The Auto Order savings only apply to products that have a Sales Volume Point value greater than zero. Business tools, logo merchandise, renewal fees, and shipping fees will not receive Auto Order savings.
  15. I have set up a recurring Auto Order. Will I automatically get the 10-percent Auto Order savings every four weeks?
    Yes, as long as you allow that Auto Order to process automatically.
  16. Why don’t I see the Auto Order price on the USANA Price List?
    We no longer list Auto Order prices separately on our Price Lists. Instead, a single Preferred Price is listed, and the 10 percent savings will be applied to total product order amounts placed ahead of time for automatic processing by USANA. This simplification makes our pricing structure easier to understand.

Online Order Changes

Unfortunately, once an order is completed online, changes can only be made by contacting customer service for assistance. There is limited time to make any changes–a maximum of 30 minutes since completion. After 30 minutes, absolutely no changes can be made to the order.

Online Account Security

USANA uses a Secure Socket Layer (SSL) encryption on secure pages (those that require credit card or personal information to be entered). The easiest way to see that the page is protected by SSL is that the URL of the page rather than beginning with just http:// as most all pages do, it begins with https:// which indicates the page is protected using SSL encryption.

Electronic Funds Transfer – EFT

Electronic Funds Transfer (EFT) refers to the computer-based systems used to perform financial transactions electronically. This payment option is perfect for individuals who may not have a credit card or who want to pay directly from their checking or savings account.

Due to the SEPA Direct Debit Mandate and Deposit, USANA requires paperwork for auto deposit and direct debit for Europe (France, Belgium, and the Netherlands) markets.

For the United Kingdom, USANA will accept auto deposit only through the Online Enrollment system or through the online payment management section on The Hub. USANA must receive the original Auto Pay / Auto Deposit Form for auto pay in the United Kingdom.