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General Feedback

This form should be utilized in documenting customer feedback in the form of compliments, suggestions, comments, or complaints. Feedback is based on shipping, marketing, customer service, or other departments. This includes lost and misdirected packages, damage to shipping boxes, pricing concerns, requests to bring back a discontinued product, requests for new products, flavor or scent preferences, etc.

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  • You have indicated that you are an employee and the feedback is for IT. Please fill out the Online Complaint form here.
© 2025 USANA Health Sciences. All rights reserved.

All information contained in the Ask USANA site is for informational and educational purposes only and largely pertains to the United States and Canada markets. Associates from all other USANA markets should use the information contained for general reference only unless market is specified. Information contained does not supersede any USANA official written information, policies, rules, etc.

USANA develops and manufactures high-quality nutritional supplements, healthy foods, and personal care products that are sold directly to Associates and Preferred Customers throughout the United States, Canada, Australia, New Zealand, Hong Kong, China, Japan, Taiwan, South Korea, Singapore, Mexico, Malaysia, the Philippines, the Netherlands, the United Kingdom, Thailand, France, Belgium, Colombia, and Indonesia.

USANA does not promote its products for use in diagnosing, treating, curing, or mitigating any disease. Therefore, we cannot answer question concerning medications and medical treatments, or their potential interactions with USANA products.

More information on USANA can be found at https://www.usana.com

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