India Launch Frequently Asked Questions

General FAQs

1. Should I expect any major differences in USANA India?
As with all markets, there are some differences you should plan for. For USANA India these may include the compensation plan, number of products available, and products made in India.

2. Does the USANA India launch include all states in India?
Yes

3. Will additional India regions open?
As we monitor the success and growth of existing regions, we will evaluate further expansion decisions. There is no set timeline for USANA to open the remaining regions in India.

4. What USANA products will be available in India?
For the India launch, a great lineup of our best-in-class products will be available. We will keep you updated as these products are announced. Additional products will be added as the market grows and needs are evaluated.

5. Are USANA India product formulas the same as those offered globally?
Most USANA India products have been formulated specifically for the India market. Our commitment to quality remains the same globally.

6. How do I contact the USANA India office staff?
Please contact your local sales team for questions regarding USANA India. Continue to watch for up-to-date information on The Hub. The “Contact Us” page is updated as more India market details become available.

7. Who do I contact to learn more about how to build my business?
Please feel free to email the India customer service team at customerservicein@usanainc.com

Compensation Plan & Referral FAQs

8. Is the India compensation plan the same as other markets?
No. The compensation plan has been modified to be more suitable to the business environment in India.

9. How does the USANA India compensation plan work?
USANA India will utilize a binary compensation plan structure; however, it’s unique compared to other USANA markets.

10. When will commissions be paid?
Commissions will be paid weekly.

Order Fulfillment

11. Will USANA ship products to all Indian states?
We will only ship to Indian states where we are officially open.

12. When can I start enrolling Associates in India?
You may begin enrolling Associates in India anytime after the official launch in Q4 of 2023.

13. Where is USANA India located?
USANA’s office will be located in Delhi, India. Will Call pick-up is not available—all product orders will be shipped.

14. Which languages will USANA support in India?
All USANA communications, tools, and content will be in English only. The USANA staff speaks Hindi and other Indian dialects to provide additional support to you and your contacts.

Marketing and Product Information

15. Where are USANA India products manufactured?
All available products are made in India and specially formulated for this market.

16. Will U.S. products be available for NFR (Not For Resale) purchase in India?
No. India Associates and customers are not able to purchase NFR products.

Joining as an Associate

17. What is the fee to join USANA India as an Associate?
There is no fee to join in India.

18. What is required to enroll in India?
Standard demographic and contact information is required at the time of enrollment. Associates and Affiliates also need proof of Indian residency and identity.