2026 Asia Pacific Growth: Celebrate in Dubai

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For the upcoming Asia Pacific Growth trip, we’re heading to Dubai—the city of gold.

To qualify, grow your Commission Volume Points (CVP) over the next year. Qualifying CVP includes your base period (30 December 2023–27 December 2024) subtracted from your growth period (28 December 2024–26 December 2025).  Reach a minimum of 15,000 CVP to be rewarded with unique prizes for respective point levels.

Opt-in on The Hub required to participate

Prizes

Grow your Commission Volume Points (CVP) during the contest period to earn these incredible rewards:

Base Period: 30 December 2023 – 27 December 2024
Growth Period: 28 December 2024 – 26 December 2025

Level 1—15,000 CVP Growth
Reward: Accommodations for two and select meals and activities and economy flight tickets

Level 2—20,000 CVP Growth
Reward: Accommodations for two and select meals and activities, economy flight tickets, and US $300 voucher

Level 3—25,000 CVP Growth
Reward: Accommodations for two and select meals and activities, economy flight tickets, and US $600 voucher

Level 4—30,000 CVP Growth
Reward: Accommodations for two and select meals and activities, economy flight tickets, upgraded room, and US $600 voucher

Rewards for Asia Pacific Growth 25 Winners
The 25 Brand Partners (from participating countries) with the highest commission points growth during the contest period will be announced as the Growth 25 winners. They’ll receive a 5-day, 4-night all-expenses-paid trip.

Rewards for Executive-Titled Associates
Enhanced recognition will be given to all executive-titled Distributors. Additional recognition will be given to those who have hit an executive title for the very first time. Executive titles must be valid through the incentive trip dates.

Frequently Asked Questions

Q. How do I participate in this incentive?
A. You must opt in to participate in the 2026 Asia Pacific Growth incentive. Your commission points during the contest period will be compared to your base period to determine the incentive winners.

Q. What is commission points growth?
A. Commission points are earned weekly from the balanced group sales points on the left and right sides of your Business Centers. Subscribe & Save orders are included in the commission points calculation. It does not include Matching Bonus, Leadership Bonus, Elite Bonus, or any other cash prizes earned from contests and promotions.

Year-over-year commission points growth is calculated by subtracting your 2024 commission points earned (30 December 2023–27 December 2024) from the growth period (28 December 2024–26 December 2025).

Q. I qualified for the trip for two but don’t have a co-applicant, or my co-applicant cannot attend. Can I bring someone who is not a USANA Brand Partner?
A. Yes. You can invite a family member or a friend who is not a Brand Partner to share your room.

Q. I qualified for a room for two. Can I invite a third participant to stay with us?
A. No. This reward is limited to two people.

Q. I qualified for the trip for two, but neither my co-applicant nor I can go. Can I invite others to go in our place?
A. No. At least one main applicant or co-applicant must attend. The trip cannot be transferred or used by anyone else.

Q. What is the maximum number of qualifiers per distributorship?
A. Two qualifiers per distributorship may attend. In instances with more than two in a distributorship, the main applicant must advise USANA, in writing through their market’s sales team, the name of the second incentive trip attendee.

Q. Can I qualify for multiple levels?
A. No. Brand Partners will receive the highest reward earned.

Q. Does the incentive include insurance?
A. No. You are advised to purchase additional travel insurance to personalise your protection before you leave.

Q. Do I have to pay for meals during the incentive?
A. Select meals are provided. The rest are at your expense.

Q. If I earned a room for two, can I stay by myself?
A. Yes.

Rules

  • No purchase necessary to opt in.
  • This is an individual-based incentive.
  • To qualify for the Growth 25 rewards, an Distributor must generate more than 30,000 CVP growth.
  • This trip is for two. Companions must be at least 18 years old and cannot be another USANA Distributor unless they are immediate family.
  • All participants must reside in one of the following countries: Australia, New Zealand, Philippines, Hong Kong, Japan, Korea, Malaysia, Singapore, Thailand, Taiwan, Indonesia, or India.
  • All participants must opt in to participate.
  • A participant is an individual person or a distributorship. If there is more than one person in a distributorship, point entries will be combined.
  • This prize is non-refundable, non-transferrable, and cannot be redeemed for cash.
  • Distributors must attend the Growth trip to be eligible for the travel subsidy. This subsidy will be credited to their account six weeks after the trip.
  • Any attempts to avoid compliance with these rules or with the Distributore Agreement will result in an automatic disqualification from the incentive, in addition to any sanctions under the Distributor Agreement.
  • If a winner voluntarily or involuntarily terminates their distributorship under the terms of the Distributor Agreement before the end of this incentive, they will forfeit any right to a prize.
  • Any manipulation of this incentive, i.e., sponsorship manipulation, downline purchasing (placing a sales order in a Business Centre other than where the sale was generated), etc. will result in disqualification from this incentive, in addition to any sanctions under the Distributor Agreement.
  • By entering, each entrant accepts and agrees to be bound by these rules and by the decisions of USANA, which shall be final and binding in all respects.
  • Taxes, if applicable, are the sole responsibility of the trip earner.
  • Winner(s) will be notified within 30 days of the conclusion of the incentive.
  • USANA is not responsible for lost, late, or misdirected online entries or transaction for incorrect, inaccurate, or incomplete entry information, whether caused by any equipment, technical malfunction, or for any human error, technical error, or malfunctions.
  • USANA reserves the right to halt or modify the incentive at any time during the incentive period if events beyond its control compromise the incentive’s fairness or integrity.
  • USANA, at its sole discretion, may disqualify any entrant from participating in the incentive, refuse to award points or prizes, and require the return of any prizes if entrant engages in any conduct USANA deems to be improper, unfair, or otherwise adverse to the operation of the incentive or detrimental to other entrants. Such improper conduct includes, but is not limited to, falsifying personal information required during the incentive.
  • USANA reserves the right to modify these rules for clarification purposes without materially affecting the terms and conditions of the incentive.
  • This incentive may not be used for any form of gambling.
  • If, for any reason, the internet portion of the program is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures, or any other causes beyond USANA’s control which corrupt or affect the administration, security, fairness, integrity, or proper conduct of this incentive, USANA reserves the right, at its sole discretion, to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify, or suspend the incentive. In such event, USANA further reserves the right to award trips to the players with the most growth as of the termination date.
  • USANA assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, or unauthorised access of entries or transactions. USANA is not responsible for any problem or technical malfunction of any telephone network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any email entry or transaction to be received on account of technical problems or traffic congestion on the internet or at any website, or any combination thereof, including any injury or damage to participant’s or any other person’s computer related to, or resulting from, participation or downloading any materials in this incentive.
  • USANA reserves the right to use names, images, and/or likenesses of incentive winners for printed and online media to market USANA products and promotions.
  • For Growth 25 members, USANA will cover airfare from major airports to the incentive destination and back. All local airfares from the Distributors’ home country or land travel expenses to and from the major airport shall be covered by the winners.
  • Economy flight value will be based off the rate of the group travel that originates from the Distributors’ home market on the travel dates of the event. If an Distributor chooses to travel outside those parameters, they can be reimbursed up to the amount of the respective group travel airline tickets.
  • Securing visas and other travel documents associated with this trip is the responsibility of the winners and is at their own expense.
  • All transfers, local accommodations, and meals prior to departure and upon arrival to their home country is at the expense of the winners.
  • By participating in this incentive, entrant agrees to release and hold harmless USANA and its officers, directors, employees, affiliated companies and agents (collectively the “RELEASE PARTIES”) from and against any claim or cause of action arising out of participation in the incentive: unauthorised human intervention in the incentive; injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the incentive and any associated events. Entrant further agrees that in any cause of action, the RELEASE PARTIES’ liability shall be limited to the cost of participating in the incentive, and in no event shall the RELEASED PARTIES be liable for attorney fees and entrant waives the right to claim any further damages, including, but not limited to, punitive, consequential, direct, or indirect damages.
  • Except where prohibited, entrant agrees any and all disputes, claims, and cause of action out of or connected with the incentive shall be resolved under the laws of the State of Utah, without respect to any conflict of law issues and entrant agrees that shall be resolved individually, without resort to any form of class action, and with exclusive jurisdiction in the State of Utah.
  • Members of the Growth 25 are required to have their flights booked through USANA’s travel department. This will make it easier for the organising team to track and manage any flight changes. All flights will be business class from the closest international airport to the winning distributor’s home address, to the incentive location and return. The Distributors’ preferred flight schedule and airlines will be taken into consideration for as long as it works within the budget. Any additional costs caused by deviating from USANA’s travel plans will be borne by the winners.

Global Elite Growth | 2026 Incentive

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Success Looks Good on You
Growing year after year is key to embracing your entrepreneurial potential. The Global Elite Growth incentive motivates you to strengthen your business while striving for luxury reward.Earn Luxury
The next luxurious location will be revealed soon!

Qualifications
Set your goal now! Qualify for this incentive when you complete one of the options below:

Option 1: Achieve 30,000 CVP growth within two consecutive years of your selected regional qualification periods.
Year 1

  • The base period (31 December 2022–29 December 2023) and
  • The current period (30 December 2023–27 December 2024)

Year 2

  • The base period (30 December 2022–27 December 2024) and
  • The current period (28 December 2024–26 December 2025)

Option 2: Achieve all Executive Diamond Summit qualifications, along with CVP growth during the incentive qualification (19 October 2024–17 October 2025).

Requirements
Distributor must have advanced at least one rank after 1 July 2014 to a Diamond or a Star Diamond Director.
Distributor must not have attended an Executive Diamond Summit at the same rank.
Distributor must have CVP growth during the qualification period.
Distributor must earn rank-level CVP requirement for a period of any consecutive 13 weeks, after rank advancement and within the 52-week annual qualification period:

Executive Diamond Director:                       52,000 total CVP
Executive 1-Star Diamond Director:           65,000 total CVP
Executive 2-Star Diamond Director:           78,000 total CVP
Executive 3-Star Diamond Director:           91,000 total CVP
Executive 4-Star Diamond Director:           104,000 total CVP
Executive 5-Star Diamond Director:           117,000 total CVP
Executive 6-Star Diamond Director:           130,000 total CVP
Executive 7-Star Diamond Director:           143,000 total CVP
Executive 8-Star Diamond Director:           156,000 total CVP
Executive 9-Star Diamond Director:           169,000 total CVP
Executive 10-Star Diamond Director:         182,000 total CVP
Executive 11-Star Diamond Director:         195,000 total CVP
Executive 12-Star Diamond Director:         208,000 total CVP
Executive 13-Star Diamond Director:         221,000 total CVP
Executive 14-Star Diamond Director:         234,000 total CVP
Executive 15-Star Diamond Director:         247,000 total CVP
Executive 16-Star Diamond Director:         260,000 total CVP
Executive 17-Star Diamond Director:         273,000 total CVP
Executive 18-Star Diamond Director:         286,000 total CVP
Executive 19-Star Diamond Director:         299,000 total CVP
Executive 20-Star Diamond Director:         312,000 total CVP

The 13 consecutive weeks start after a new rank is advanced. Therefore, if a Distributor advances to a new Diamond rank and proceeds to qualify for the Summit without a break, the CVP from the four weeks that qualifies him or her for the rank advancement does not count towards the 13-week requirement.

There is no time limit for the achievement of the 13-week rank-level CVP. A Distributor can qualify for the Summit several years after the actual rank advancement, as long as the rank remains at the start of a qualification period.

The 13 consecutive weeks must fall entirely within a qualification period. Therefore, if a Distributor achieves four weeks after the cut-off day, they will not qualify for the Summit even though the entire 13-week CVP met rank-level requirement.

Multiple Rank Advancements Within a Qualifying Period

When a Distributor advances multiple Diamond ranks in a year, the following applies:

  • They can qualify in the current period using the lowest eligible Diamond rank for the period.
  • For example: John attended the EDS in the previous year as an Executive 1-Star Diamond. In the current period, he advances first to 2-Star, then to 3-Star and 4-Star Diamond. He can qualify in the current period by achieving the CVP of a 2-Star Diamond (and not necessarily 3 or 4-Star) in any 13 consecutive weeks.
  • In the same example, had John also achieved the CVP of a 3 or 4-Star Diamond in the current period, he will not receive additional trips as rewards. Instead, the local market can add an appropriate reward (such as a dinner held in his honour prior to departure or return from the Executive Diamond Summit.)
  • He qualifies for the next Summit by earning CVP at his current rank and the start of the following period.
  • Extending the example above, since John starts the next qualifying period as a 4-Star Diamond, he must achieve CVP at 4-Star rank to go to the next Summit.
  • He can no longer use his 3-Star rank achieved, even though he has not attended a trip at this rank.

Frequently Asked Questions

Q: If I earn 32,000 CVP growth qualification year 1 and 30,000 CVP growth qualification year 2 will I earn the Global Elite Growth incentive?
A: Yes, you earned the required 30,000 CVP in both year 1 and year 2 qualification periods.

Q: If I earn 80,000 CVP growth qualification year 1 and 10,000 CVP growth qualification year 2 will I earn the Global Elite Growth incentive?
A: No. The required 30,000 CVP growth was achieved in year 1, but in year 2 the minimum 30,000 CVP growth was not achieved.

Q: If I cannot attend the 2026 Global Elite Growth trip, can I attend the 2027 Global Elite Growth trip instead?
A: No, your incentive trip cannot be deferred.

The following questions apply to an Distributor who starts a qualification period as a 1-Star Diamond:

Q: Can I qualify for the Executive Leadership Summit if I achieve 1-Star CVP for 13 consecutive weeks during the qualification period?
A: Yes, except in the following situations:

  • If you advanced to 1-Star Diamond before July 1, 2014 you do not qualify. (The Executive Leadership Summit started on this date.)
  • If you have previously participated in a Leadership Summit at the 1-Star rank, you do not qualify.

In either situation above, you will need to advance to 2-Star Diamond and then achieve 2-Star CVP for 13 consecutive weeks to qualify.

Q: I achieved my 1-Star Diamond rank more than a year ago. Can I still qualify for the Summit by earning 1-Star CVP for 13 weeks this qualifying period?
A: Yes. Once you have achieved a new Diamond rank, you may qualify for the Summit in any year thereafter if you are still at that rank at the start of a qualification period (see exceptions in the question above).

Q: In the previous qualifying period, I advanced from Emerald Director to Diamond Director and then to 1-Star Diamond. Since I haven’t attended a Summit at the Diamond level, can I qualify this period by achieving 13 weeks at the lower Diamond CVP?
A: No. Your rank at the start of a qualification period determines your minimum qualification. Since you are a 1-Star Diamond at the start of this qualification period, you’ll need to achieve 13 weeks of 1-Star CVP to qualify.

Q: In the situation above, I would be better off waiting until after the qualification period starts before advancing to 1-Star Diamond. Doesn’t this discourage me from building my business quickly?
A: The Summit is a reward for leaders who build their businesses in a stable manner. So we assume you have a solid, Diamond+-level income before advancing to 1-Star.

Q: In the last four weeks of accumulating my 1-Star CVP for Summit qualification, I also advanced to 2-Star Diamond. Do I still qualify for the Summit?
A: Yes. The 13-week CVP requirement depends on your rank at the start of this qualification period. It’s not affected by a new rank achieved during the period.

Q: What if I achieve my 13-week 1-Star CVP, advance to 2-Star CVP, and achieve 13 weeks of 2-Star CVP all in the same qualification period? Does that qualify me for two Summits—this and the next year?
A: No, you may not “bank” Summit trips this way. To qualify for the next Summit, you’ll need to repeat your 13 weeks of 2-Star CVP sometime during the next qualification period.

Rules

  • No purchase necessary.
  • Prize is non-refundable, non-transferrable, and cannot be redeemed for cash.
  • This trip is for two. For distributorships with more than two members, the main applicant must inform USANA in writing of the second person who will attend.
  • Qualifier’s guest can be any friend or family member who is not a USANA Distributor. Guest may only be another USANA Distributor if they are immediate family.
  • No joiner or buy-in to this trip is allowed.
  • Qualifiers and guests must be 18 years and older.
  • Individuals must be active (generating 100 SVP every 28 days) to be eligible for any incentive prizes.
  • Any attempts to avoid compliance with incentive rules or the Distributor Agreement will result in automatic contest disqualification in addition to any sanctions under the Distributor Agreement.
  • If a prize winner voluntarily or involuntarily terminates their distributorship under the terms of the Distributor Agreement before the end of the contest, they forfeit any right to a prize.
  • Any manipulation of this incentive, e.g.: sponsorship manipulation, downline purchasing (placing a sales order in a Business Centre other than where the sale was generated, etc.) will result in disqualification from this incentive, in addition to any sanctions under the Distributor Agreement.
  • By entering, each entrant accepts and agrees to be bound by these rules and by the decisions of USANA, which shall be final and binding in all respects.
  • Taxes, if applicable, are the sole responsibility of the prize winner. No substitutions or transfer of prizes is permitted.
  • USANA reserves the right to substitute a prize for one of equal or greater value if an advertised prize is unavailable.
  • Winner(s) will be notified within thirty (30) days of the conclusion of the incentive.
  • USANA is not responsible for lost, late, or misdirected online entries or transactions for incorrect, inaccurate, or incomplete entry information whether caused by any equipment or technical malfunction or for any human error, technical error, or malfunctions. USANA reserves the right to halt or modify the incentive at any time during the incentive period if events beyond its control compromise the incentive’s fairness or integrity.
  • USANA, at its sole discretion, may disqualify any entrant from participating in the incentive, refuse to award points or prizes, and require the return of any prizes if entrant engages in any conduct USANA deems to be improper, unfair, or otherwise adverse to the operation of the incentive or detrimental to other entrants. Such improper conduct includes, but is not limited to, falsifying personal information required during the incentive.
  • USANA reserves the right to modify these rules for clarification purposes without materially affecting the terms and conditions of the incentive.
  • This incentive may not be used for any form of gambling.
  • If for any reason the internet portion of the program is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures, or any other causes beyond USANA’s control which corrupt or affect the administration, security, fairness, integrity, or proper conduct of this incentive, USANA reserves the right, at its sole discretion, to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify, or suspend the incentive. In such event, USANA further reserves the right to award prizes to the entrants with the most growth as of the termination date.
  • USANA assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, or theft, or destruction, or unauthorised access to, or alteration of, entries or transactions.
  • USANA is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers, providers, computer equipment, software, failure of any entry email or transaction due to technical problems or traffic congestion on the internet or website, or any combination thereof, including any injury or damage to participant’s or any other person’s computer related to, or resulting from, participation or downloading any incentive materials.
  • USANA reserves the right to use names, images, likenesses of incentive winners for printed and online media to market USANA products and promotions.
  • Void where prohibited by law.
  • By participating in the promotion, entrant agrees to release and hold harmless USANA and its officers, directors, employees, affiliated companies and agents (collectively the “RELEASE PARTIES”) from and against any claim or cause of action arising out of participation in the promotion; unauthorised human intervention in the promotion; and injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the promotion and any associated events. Entrant further agrees that in any cause of action, the RELEASE PARTIES’ liability shall be limited to the cost of participating in the promotion, and in no event shall the RELEASED PARTIES be liable for attorney fees and entrant waives the right to claim any further damages, including, but not limited to, punitive, consequential, direct, or indirect damages.
  • Except where prohibited, entrant agrees any and all disputes, claims, and cause of action out of or connected with the promotion shall be resolved under the laws of the State of Utah, without respect to any conflict of law issues and entrant agrees shall be resolved individually, without resort to any form of class action and with exclusive jurisdiction in the State of Utah.

Fine Print

  • USANA will cover airfare from major airports of the winner’s home country to the incentive destination and back. All local airfare or land travel expenses to and from the major airports shall be borne by the winners.
  • Securing visas, travel insurance, and other travel documents associated with this trip is the full responsibility of the winners and at their own expense.
  • All transfers, local accommodations, and meals prior to departure and upon arrival to their home country is at the expense of the winners.

Managing Your Auto Order Made Easy

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Manage your Auto Order (AO) in a snap with USANA Subscribe + Save

USANA Subscribe + Save is a simple, easy, and convenient way to manage your AO with just a few taps on your phone. Whether you’re at the gym, dropping off your kids at school, or on your lunch break, manage your order on the go with a tap.

USANA’s new app is simple, easy, and convenient. With just a few taps on your phone, you can manage your AO no matter where you are.

Features

AO Management at your Fingertips

  • Skip logging into a browser—start, delay, or cancel your AO right from your phone, even on the go.

Convenient Order Notifications

  • Stay in the loop with convenient notifications on your recent orders, whether it’s processing, just shipped, or at your door, you’ll always know where it’s at.

Great for You and the Crew

  • Your team will love the ease of the app. They won’t have to worry about missing a step in their routine as they receive their favorite products when they need them. With easy AO management, their purchases stay on track and you will, too.

Download through the Apple App Store or Google Play Store.

USANA App Support Page

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We’re thrilled to have you as a valued customer! We understand that sometimes you may have questions or need assistance, and we’re here to help. Below are some frequently asked questions that will guide you through common queries and ensure you get the most out of the USANA App.

  1. What is the USANA App?

The USANA app is a convenient app designed to help you manage your Auto Order subscriptions effortlessly. It allows you to set up, modify, and customize deliveries of your favorite products, all with the added benefits of exclusive discounts and free shipping on qualifying orders.

  1. How do I create a new subscription?

Creating a new subscription is a breeze! Simply open the app, click “Auto Order” and “Get Started,” and follow the simple prompts to add products. Then, set your desired delivery frequency and set up your automatic payment option. Save your Auto Order and you’re all set! Not seeing a “Create Auto Order” button? You can only create two Auto Orders online. This button will not appear if you’ve already reached your maximum Auto Order capacity.

  1. How can I modify my existing Auto Order?

To make changes to your existing Auto Order, log in to the app and navigate to the “My Subscriptions” section. From there, you can quickly change the products in your order, update shipping or payment information, or adjust the delivery schedule to match your preferences.

  1. What benefits do I get with Auto Order?

By subscribing to Auto Order, you unlock incredible perks! You’ll receive a 10% discount off the Preferred Price on all your chosen products and enjoy free shipping on qualifying orders. Note that free shipping varies by customer type and market. You will be notified in the app if you meet free shipping requirements in your market.

  1. Can I skip or pause my Auto Order?

Absolutely! Life can get busy, and we understand that. Within the app, you have the option to skip a month or pause your Auto Order temporarily for three months. Simply access the “My Subscriptions” section and manage your delivery schedule according to your needs.

  1. Is cancelling my Auto Order easy?

While we’ll be sad to see you go, cancelling your Auto Order is hassle-free. Head to the “My Subscriptions” section, select the relevant subscription, and follow the cancellation process. Should you ever wish to return, we’ll be here with open arms, and setting up a new Auto Order through the app is simple!

  1. Is my payment information secure?

Your security is our top priority. The app employs industry-standard encryption to protect your payment information, ensuring that all transactions are safe and secure.

  1. How can I get customer support if I encounter an issue?

We’re here to assist you every step of the way. Should you encounter any issues or have questions that aren’t covered here, please don’t hesitate to reach out to our friendly customer support team. You can find our contact details in the app’s settings under “Support.”

Thank you for choosing USANA. We’re dedicated to providing you with a seamless and delightful subscription experience. Happy shopping! 🛍️

Packaging Changes Mean Less Plastic Waste

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Sustainability is important to us, and we know it’s important to you. That’s why we’re working hard to invest in our people, products, and the planet. Together, we can create a healthier world and a brighter future.

To commit to this vision, we have examined the ways we package products to find solutions that reduce waste while keeping the authenticity and quality you expect from USANA.

After much consideration, plastic shrink wrap will no longer be used on product bottles. Timing will vary by market and product, but you can expect to see this new sustainable packaging soon.

All product bottles will still have a safety inner seal for your protection—continuing USANA’s commitment to manufacture with world-class excellence.

Our core values—health, excellence, integrity, and community—drive every decision we make. Thank you for your support as we make sustainable changes across the globe. Please contact your local customer service team if you have any questions.

FAQs

Q. Why is USANA removing shrink wrap from its product packaging?
A. We’ve examined the ways we package products and have determined the shrink wrap creates unnecessary plastic waste. Because sustainability and environmental responsibility are important to us, we’re making this decision to better invest in our people, products, and the planet.

Q. Is this change affecting all product packaging, or just some products?
A. This change will eventually affect all products currently using shrink wrap.

Q. When will this change be implemented?
A. Timing will vary by market and product, but you can expect to see this change occur in 2022.

Q. Will removing the shrink wrap affect product potency, quality, or safety?
A. No. This change only affects product packaging, not the products themselves. All our product bottles have inner seals for your protection—this inner seal will remain.

Compensation Plan

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USANA Brand Partners can locate a full copy of the Binary Compensation Plan online:

  • Log on to The Hub
  • Go to “Resources & Information”
  • Click on “How to Earn”
  • Select “A Guide to USANA’s Base Compensation Plan”
  • Select the appropriate market and language

Review and Sign New Terms & Policies

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USANA Distributors,

USANA’s new Terms & Policies are posted in Ask USANA and on The Hub. They will go into effect beginning Thursday, 13 January 2022.

We’re requesting your signature of acceptance prior to logging in to The Hub or USANA.com. Please click ACCEPT on the pop-up window when you first access the sites on or after the effective date.

If you have any questions about the new Terms & Policies, visit ethics & education on The Hub or contact the ethics & education department via whatsapp (852) 5603-8206 or WeChat @UsanaEthicsHK.

Online Credit Card Protection Services

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Protecting your personal information is a top priority. And to help maintain the highest levels of financial security, USANA launched Proofpoint.

Proofpoint is a highly sophisticated system designed to protect your credit card information. It scans every email to ensure sensitive information is not being transmitted. If Proofpoint detects a 15/16-digit credit card number in an email sent to USANA, the email is rejected. USANA will then send a notification email to inform the sender of further instructions to complete their transaction.

We strongly encourage any business involving financial information to be done on The Hub or by contacting Customer Service.

USANA Terms & Policies

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USANA Terms and Policies, formerly known as Policies & Procedures, can be located online:

  • Login to The Hub
  • Click on “Training”
  • Then select “Policies & Procedures” under the “Ethics & Education” heading

United States

Canada

Mexico

Colombia

Belgium

France

Germany

Italy

Netherlands

Romania

Spain

United Kingdom

Australia

New Zealand

Hong Kong

Taiwan

Japan

Korea

Philippines

India

Malaysia

Singapore

Thailand

Indonesia

Share Your Personal Webpage – Share the Savings

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Get excited to share your favorite USANA products with friends and family—they’ll save money!

Now, when a customer makes a purchase through your personal webpage (PWP) including the /Share option, they‘ll automatically be enrolled as a Preferred Customer and receive a 10% discount on all their orders.

Promote that your customers save 10% by shopping through your exclusive link.  Sharing your PWP link is a powerful way to earn commission and SVP from any purchase made through the site, keeping you earning and striving towards rank advancement.

It really pays to know a USANA Distributor.