{"id":15159,"date":"2016-06-07T23:27:22","date_gmt":"2016-06-07T23:27:22","guid":{"rendered":"https:\/\/askusana.com\/general-feedback\/"},"modified":"2019-05-29T09:16:47","modified_gmt":"2019-05-29T16:16:47","slug":"general-feedback","status":"publish","type":"page","link":"https:\/\/askusana.com\/hke\/general-feedback\/","title":{"rendered":"General Feedback Form"},"content":{"rendered":"<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_2' style='display:none'>\n                        <div class='gform_heading'>\n                            <h3 class=\"gform_title\">General Feedback<\/h3>\n                            <p class='gform_description'>This form should be utilized in documenting customer feedback in the form of compliments, suggestions, comments, or complaints. Feedback is based on shipping, marketing, customer service, or other departments. This includes lost and misdirected packages, damage to shipping boxes, pricing concerns, requests to bring back a discontinued product, requests for new products, flavor or scent preferences, etc.<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_2'  action='\/hke\/wp-json\/wp\/v2\/pages\/15159' data-formid='2' novalidate>\n                        <div class='gform-body gform_body'><ul id='gform_fields_2' class='gform_fields top_label form_sublabel_below description_below validation_below'><li id=\"field_2_18\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_18'><span class='gform-field-label__text'>Is this feedback from yourself or another individual?<\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_18' id='input_2_18' class='medium gfield_select'     aria-invalid=\"false\" ><option value='Self' >Self<\/option><option value='Another individual' >Another individual<\/option><\/select><\/div><\/li><li id=\"field_2_19\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_19'><span class='gform-field-label__text'>Are you a USANA employee?<\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_19' id='input_2_19' class='medium gfield_select'     aria-invalid=\"false\" ><option value='No' >No<\/option><option value='Yes' >Yes<\/option><\/select><\/div><\/li><li id=\"field_2_1\" class=\"gfield gfield--type-text field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_1'><span class='gform-field-label__text'>Please give us your name.<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_2_1' type='text' value='' class='medium'      aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_2\" class=\"gfield gfield--type-text field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_2'><span class='gform-field-label__text'>Please give us your Customer ID# and\/or email address.<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_2_2' type='text' value='' class='medium'      aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_20\" class=\"gfield gfield--type-text field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_20'><span class='gform-field-label__text'>Please give us the customer&#039;s name that you are supplying feedback for.<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_20' id='input_2_20' type='text' value='' class='medium'      aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_21\" class=\"gfield gfield--type-text field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_21'><span class='gform-field-label__text'>Please give us the customer&#039;s ID# and\/or email address that you are supplying the feedback for.<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_21' id='input_2_21' type='text' value='' class='medium'      aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_5\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_5'><span class='gform-field-label__text'>What market is this feedback associated with?<\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_5' id='input_2_5' class='medium gfield_select'     aria-invalid=\"false\" ><option value='United States' >United States<\/option><option value='Canada' >Canada<\/option><option value='Europe' >Europe<\/option><option value='Australia' >Australia<\/option><option value='New Zealand' >New Zealand<\/option><option value='Colombia' >Colombia<\/option><option value='Hong Kong' >Hong Kong<\/option><option value='Indonesia' >Indonesia<\/option><option value='Japan' >Japan<\/option><option value='Korea' >Korea<\/option><option value='Malaysia' >Malaysia<\/option><option value='Mexico' >Mexico<\/option><option value='New Zealand' >New Zealand<\/option><option value='Philippines' >Philippines<\/option><option value='Singapore' >Singapore<\/option><option value='Taiwan' >Taiwan<\/option><option value='Thailand' >Thailand<\/option><\/select><\/div><\/li><li id=\"field_2_6\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_6'><span class='gform-field-label__text'>What kind of feedback would you like to give?<\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_6' id='input_2_6' class='medium gfield_select'     aria-invalid=\"false\" ><option value='Compliment' >Compliment<\/option><option value='Suggestion' >Suggestion<\/option><option value='Comment' >Comment<\/option><option value='Complaint' >Complaint<\/option><\/select><\/div><\/li><li id=\"field_2_8\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_8'><span class='gform-field-label__text'>Is there a specific department associated with your feedback?<\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_8' id='input_2_8' class='medium gfield_select'     aria-invalid=\"false\" ><option value='' ><\/option><option value='Customer Service' >Customer Service<\/option><option value='Marketing' >Marketing<\/option><option value='Shipping' >Shipping<\/option><option value='IT' >IT<\/option><option value='Field Development' >Field Development<\/option><option value='Recognition' >Recognition<\/option><option value='Manufacturing\/Packaging' >Manufacturing\/Packaging<\/option><option value='Compliance' >Compliance<\/option><option value='Accounting\/Finance' >Accounting\/Finance<\/option><option value='Other' >Other<\/option><\/select><\/div><\/li><li id=\"field_2_16\" class=\"gfield gfield--type-select field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_16'><span class='gform-field-label__text'>What kind of shipping feedback do you have?<\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_16' id='input_2_16' class='medium gfield_select'  aria-describedby=\"gfield_description_2_16\"   aria-invalid=\"false\" ><option value='Damaged Product' >Damaged Product<\/option><option value='Missing Product' >Missing Product<\/option><option value='Order Not Received' >Order Not Received<\/option><option value='Courier Error' >Courier Error<\/option><option value='Other' >Other<\/option><\/select><\/div><div class='gfield_description' id='gfield_description_2_16'>allows for sub-catagory drop down selections<\/div><\/li><li id=\"field_2_25\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><span style=\"color: #ff0000;\">You have indicated that you are an employee and the feedback is for IT. Please fill out the<\/span> \n<a href=\"https:\/\/askusana.com\/qa\/online-complaint-form\/\">Online Complaint form here.<\/a><\/li><li id=\"field_2_22\" class=\"gfield gfield--type-text field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_22'><span class='gform-field-label__text'>Please give us the original sales order number associated with your feedback.<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_22' id='input_2_22' type='text' value='' class='medium'      aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_7\" class=\"gfield gfield--type-textarea field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_7'><span class='gform-field-label__text'>Please give us a detailed description of your feedback:<\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_7' id='input_2_7' class='textarea medium'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_2_23\" class=\"gfield gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_23' id='input_2_23' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/li><\/ul><\/div>\n        <div class='gform-footer gform_footer top_label'> <button type='submit' id='gform_submit_button_2' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' >Submit<\/button> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_2' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_2' id='gform_theme_2' value='legacy' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_2' id='gform_style_settings_2' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_2' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='2' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='tQSaEAunA8GJI2MxV8sV5We+Ic+dhM1UXjuS363ulrCkgTKjKl8h51JEyMp8Wg6mDa7+ZyN6nO3xnz1M\/61p0gpxYBTyb5HjRx3SMk7uLx0zMDY=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_2' value='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' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_2' id='gform_target_page_number_2' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_2' id='gform_source_page_number_2' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1252,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-15159","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/askusana.com\/hke\/wp-json\/wp\/v2\/pages\/15159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/askusana.com\/hke\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/askusana.com\/hke\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/askusana.com\/hke\/wp-json\/wp\/v2\/users\/1252"}],"replies":[{"embeddable":true,"href":"https:\/\/askusana.com\/hke\/wp-json\/wp\/v2\/comments?post=15159"}],"version-history":[{"count":1,"href":"https:\/\/askusana.com\/hke\/wp-json\/wp\/v2\/pages\/15159\/revisions"}],"predecessor-version":[{"id":40326,"href":"https:\/\/askusana.com\/hke\/wp-json\/wp\/v2\/pages\/15159\/revisions\/40326"}],"wp:attachment":[{"href":"https:\/\/askusana.com\/hke\/wp-json\/wp\/v2\/media?parent=15159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}