Password Requirements

As of October 3, 2018, USANA updated the password requirements:

  • You will be required to change your password every twelve months (from the last time the password was changed.)
  • You cannot use the same password twice in an 18-month period.
  • Your password will be required to have a minimum of eight characters, one capital letter, and one number. (Example: “janedoe” will not work, but “JaneDoe1” will)
  • For security purposes, we will notify you each time your password has been updated.
  • Customer Service will no longer be able to reset passwords. But, they will be able to send you a link to the “Forgot your password?” page, from The Hub where you can answer security questions and reset your password.

Last modified: October 19, 2018

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