Retail profit will accumulate from retail orders in the Brand Partner’s home market until they reach 20 Commission Points (CP). Once the minimum threshold is met, USANA will pay out the earnings.
United States & Canada will payout at 5 CP.
Malaysia will issue a check at 5 CP and direct deposit at 40 CP.
India will payout at 35 CP.
There is no minimum limit for Thailand and Taiwan.
First impressions are lasting ones. That’s why we’re putting our best foot forward and moving our Brand Partner Welcome Kits to a fully digital format.
Physical welcome kits have been discontinued. New Brand Partners will join USANA with a digital welcome kit. In their first days with USANA, they’ll receive all information on how to access the digital Welcome Kit as part of their onboarding emails. Not only is this move more environmentally friendly, but new Brand Partners will enjoy a simplified welcome experience with an immersive dive into their USANA journey.
The contents of the kit remain the same with all your favourite, recognisable resources for business and lifestyle—so you know exactly what your new team member is getting:
Welcome Letter
A warm and friendly letter welcomes new Brand Partners and reinforces their decision to join USANA.
Download the welcome letter: EN / DE / FR / IT / RO / ES
Foundation in 13 Program
This program is designed to guide you through your first weeks as a USANA Brand Partner, step by step. You’ll focus on simple, repeatable actions that help you build confidence, gain experience, and create a strong foundation for long-term growth.
Download the Foundation in 13 Plan: EN / FR / IT
Your Business Checklist
This simple checklist provides advice, simple steps, and thoughtful prompts to get new Brand Partners to take action and think about the kind of business they want to create. It emphasises the importance of talking about USANA and sharing personal experiences about the products. We don’t want to complicate the business—we want to show how easy it can be to start off right.
Download the Get Started Checklist: EN / DE / FR / IT / RO / ES
Resource Guide
This guide gives new Brand Partners an at-a-glance look at all the USANA resources available to them online. Main items of focus include: Hub content; Brand Partner welcome email campaign; important email communications; how and why to use Share USANA Media Centre resources; and more.
Download the Online Resource Guide: EN / DE / FR / IT / RO / ES
Your Need-to-Know USANA Policies
This simple document gives Brand Partners the most important information they should know to start their business. It’s designed to help a new Brand Partner feel confident and excited about sharing USANA on their very first day as a business owner. Although we’ve included this one-page reference, we encourage you to have your new Brand Partners read through the entire Terms & Policies booklet.
Download the Need-to-Know USANA Policies document
Europe EN / DE / FR / IT / RO / ES
United Kingdom: EN
Get to Know USANA Booklet
This guide gives your new team members a comprehensive look at USANA and what they gain by owning a USANA business. This booklet features information about USANA as a worldwide company, our supporting athletes, the USANA Foundation, and more. It also describes all the state-of-the-art products USANA offers. It explains the compensation plan in simple terms to give the reader a real look at the opportunities ahead as a USANA Brand Partner.
Download the Get to Know USANA Booklet: EN / DE / FR / IT / RO / ES
Business Accelerator Suite
Get your USANA business going with the Business Accelerator Suite—a bundle of business-building tools to take your business to the next level. The Business Accelerator Suite includes additional business reports, a USANA-branded email address, two additional personal USANA.com websites, and more. New Brand Partners have three months of free access to this exclusive suite—right from the start.
A Happier, Healthier You Booklet
Even if your new Brand Partner already lives a healthy lifestyle, they’ll be incorporating our supplements into their daily routine and representing the USANA lifestyle. Others may ask them for advice on health-related activities. This guide is designed to showcase the six main principles of developing healthy habits, and why consistency is so vital to maintain this lifestyle.
Download the A Happier, Healthier You Booklet: EN / DE / FR / IT / RO / ES
Shopping and Working Out with USANA Guides
This simple guide is designed to give your new team members a shopping list full of ideas for filling their pantries with whole foods. It also walks through a few simple workouts that can be modified for any fitness level.
Download the Shopping/Working Out Guide: EN / DE / FR / IT / RO / ES
Mini Product Brochure
This brochure is a great introduction to the supplements, food products, and skincare products USANA offers. It explains the benefits of all our products in simple terms and is the perfect size to carry in your purse or pocket.
Download the Mini Product Brochure: EN / DE / FR / IT / RO / ES
Activity Tracker
Stay on top of your goals with this weekly planner. Easily plan your workouts, meals, social media time, personal fulfilment, and more. Refer back throughout the week to see where you’re at and where you’re going.
Download the Activity Tracker: EN / DE / FR / IT / RO / ES
Digital Launch Date: July 2023
Item Number: EU #828 | UK only #450
Available in United States, Canada, Europe, Mexico, Korea, and Colombia (The U.S. also includes the Caribbean markets: Netherlands Antilles, Barbados, Bermuda, Bahamas, Jamaica, Cayman Islands, Trinidad & Tobago – West Indies, British Virgin Islands, and the Dominican Republic)
Q: What is the Preferred Customer Personal Sales Volume placement option?
A: Brand Partners in all participating markets will have the flexibility to enroll new personally sponsored Preferred Customers and place them in a Business Center (BC) 1 personal side and have the Preferred Customer’s purchases count toward the Brand Partner’s Personal Sales Volume (PSV).
Q: How will Preferred Customer personal volume placement work?
A: If you choose, you can have Preferred Customers sign up under your BC1 Personal, so their purchases count as your personal volume.
Q: Can I place a Preferred Customer from another market in BC1 Personal?
A: Yes, if you are in a participating market, you can place a new, personally sponsored Preferred Customer from any market in BC1 Personal.
Q: How are personal points distributed?
A: If a Preferred Customer is signed up in your BC1 Personal, this will act the same as if you made a personal purchase.
Q: Why would anyone sign up a new Preferred Customer as anything other than Personal?
A: Personal volume only counts toward qualification and is not commissionable volume.
Q: If I placed my Preferred Customer in error, may I change the placement?
A: Yes. While a small fee may apply, customer service can move a Preferred Customer into your BC1 personal. However, customers placed in BC1 Personal cannot be moved out as this could potentially jeopardize your qualification and affect commissions.
Q: Where does the volume for newly enrolled Preferred Customers placed in BC1 go?
A: This volume goes toward commission qualification.
Q: What will personal Preferred Customer volume count toward?
A: Points from Preferred Customer orders placed on the personal side of your business will count toward:
*The volume from the personally-sponsored PC’s you place in your BC1 Personal will count towards the points needed to qualify you for the Pacesetter Program.
Q: If someone switches from Brand Partner to Preferred Customer, can I use their purchases toward PSV?
A: No. This change is for new personally sponsored Preferred Customer enrollees only.
Q: Is volume from all Preferred Customers in BC1 used to determine qualification?
A: No. Only points from BC1 Personal will be added to personal volume.
Q: What happens to personal volume that exceeds 100/200 SVP for commission qualification?
A: Points above those needed for commission qualification will roll up as Group Sales Volume (GSV), as all personal volume currently does.
Q: What’s the process for enrolling new Preferred Customers in my BC1 Personal?
A: At the time of enrollment, you will have the placement option to sign someone up as PC Personal. This can be done either through customer service or online. This is for new enrollees only.
Q: How am I going to see these Preferred Customers in my online reporting?
A: These Preferred Customers will show up on the same Preferred Customer reports you have today in Team Manager.
Q: Can I move Referred Preferred Customers (acquired through the Refer a Friend Program) to my BC1 Personal?
A: No. Only new personally sponsored Preferred Customers may be placed in BC1 Personal.
General
Q: How can I tell if the product I’m using was formulated with USANA InCelligence Technology?
A. This information will be prominently displayed on the front of each new label. Our redesign allows more space to focus on the product name, what’s inside, and the product benefits for you and your customers. Products containing special technologies—like InCelligence or Hybrid Technology—will have this information front and center on the label, so it’s easily read and understood by all our customers.
Purchasing and Auto Order
Q: Can I get InCelligence products in MyHealthPak?
A: Yes. We automatically replaced any product that contained Mega Antioxidant and Chelated Mineral with CellSentials Vita-Antioxidant and Core Minerals. Optimizers formulated with InCelligence are also currently available in the MyHealthPak builder.
Science and Research
Q: Where can I find out more in-depth scientific information about cell signaling and InCelligence?
A: We created a product training section that has all the really nerdy—and super cool—scientific content you want about InCelligence. Check it out if you’re interested, but you don’t need to know everything about cellular communication pathways to understand how amazing InCelligence is.
Selling InCelligence
Q: How is InCelligence different from other products on the market today?
A: There are other products that claim to use cell signaling. But they only target one cellular communication pathway with a limited number of nutrients. One wasn’t enough for us—so InCelligence takes a broader approach. Using a blend of powerful nutrients to signal more processes, we’ve created the most effective, holistic approach to your health.
We added revolutionary InCelligence technology to the world’s highest-rated nutritional supplement to create USANA CellSentials. This gives you the personalized health benefits of InCelligence with a nutritional foundation for optimal cellular health. And you’re getting all this cell-empowering nutrition in one product, making CellSentials an excellent value.
Q: One of my potential customers asked why they need InCelligence if these processes naturally occur already. What do I tell them?
A: Even though your cells have natural protective and renewal abilities, proactively activating these powerful responses—instead of waiting for outside stimuli—makes your cells more adaptable.*
InCelligence is like strength training for your cells. This approach helps build cellular resilience and optimize longevity of cellular function. That’s how InCelligence empowers your body to meet your unique health needs, unlocking your unparalleled ability to personalize vibrant health from within.
Americas and Europe
Sharing the wealth of USANA products with new Preferred Customers is key to growing a business. The Top 25 Preferred Customer Enrollers celebrates those Associates who enroll new Preferred Customers and encourage regular purchases. Competing individuals earn one point for every Preferred Customer enrolled during the qualifying period, who purchases a volume-generating product through Auto Order. A point can be earned every four-week cycle. The top enroller is awarded Top Preferred Customer Enroller.
Americas and Europe
Recruiting and retaining new teammates is what separates the Top 25 Associate Enrollers from the rest. For every new Associate enrolled during the qualifying period, the Top 25 Associate enrollers earn one point for every volume-generating order purchased. The Associate enroller is eligible for one point per Associate every four-week cycle. An Associate from the Top 25 Associate Enrollers is awarded Top Associate Enroller.
Americas and Europe
Recruiting, training, and motivating are the hallmark of the Top Associate Enroller. This major award is reserved for the team leader who manages their team to make consistent sales. For every Associate enrolled during the qualifying period, the Top Associate Enroller earns one point for every volume-generating purchase made by the enrolled Associate every four-week cycle.
Americas and Europe
Rewards the Associates with the highest Commission Volume Point (CVP) growth in their first 52 weeks.
This coveted award is reserved for first-year Associates who have exceeded expectations with phenomenal initial sales and growth. Recipients of this award are the top 25 Associates who have earned the most CVP for their first 52 weeks. The Rising Star Award recipient with the top CVP is crowned Rookie of the Year.
Americas and Europe
A once-in-a-lifetime award, the Rookie of the Year award recognizes USANA’s newest superstar. The first-year Associate with the highest Commission Volume Points (CVP) is awarded the Rookie of the Year.
