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Online Lock

In the event that an incorrect login or password is entered three times, a five-minute lock will be put on the account. If an incorrect login or password is entered another two times, a 24-hour lock will be put on the account. Once the 24-hour lock has expired, the cycle will start again.

Last modified: 24 September 2020

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All information contained in the Ask USANA site is for informational and educational purposes only and largely pertains to the United States and Canada markets. Associates from all other USANA markets should use the information contained for general reference only unless market is specified. Information contained does not supersede any USANA official written information, policies, rules, etc.

USANA develops and manufactures high-quality nutritional supplements, healthy foods, and personal care products that are sold directly to Associates and Preferred Customers throughout the United States, Canada, Australia, New Zealand, Hong Kong, China, Japan, Taiwan, South Korea, Singapore, Mexico, Malaysia, the Philippines, the Netherlands, the United Kingdom, Thailand, France, Belgium, Colombia, and Indonesia.

USANA does not promote its products for use in diagnosing, treating, curing, or mitigating any disease. Therefore, we cannot answer question concerning medications and medical treatments, or their potential interactions with USANA products.

More information on USANA can be found at https://www.usana.com

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