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Handling Charges on Will Call Orders

At the Woodbridge and Richmond warehouses, there is not a handling fee charged on orders at or for Will Call pick-up.

There used to be a $1.50 standard fee that was announced at the opening of the Richmond Will Call to offset the cost of operating the center, but USANA no longer charges that fee.

Last modified: 21 October 2022

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All information contained in the Ask USANA site is for informational and educational purposes only and largely pertains to the United States and Canada markets. Associates from all other USANA markets should use the information contained for general reference only unless market is specified. Information contained does not supersede any USANA official written information, policies, rules, etc.

USANA develops and manufactures high-quality nutritional supplements, healthy foods, and personal care products that are sold directly to Associates and Preferred Customers throughout the United States, Canada, Australia, New Zealand, Hong Kong, China, Japan, Taiwan, South Korea, Singapore, Mexico, Malaysia, the Philippines, the Netherlands, the United Kingdom, Thailand, France, Belgium, Colombia, and Indonesia.

USANA does not promote its products for use in diagnosing, treating, curing, or mitigating any disease. Therefore, we cannot answer question concerning medications and medical treatments, or their potential interactions with USANA products.

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