Adding your credit card online for purchasing can be done in one of two ways:
To qualify for tax exemption in the United States under Native American Status, shipments must be directed to a registered Native American residing on a U.S. reservation. Sales to non-registered individuals on a reservation are subject to taxation. Additionally, USANA requires a copy of the Indian status card (both front and back) to exempt an account from tax.
USANA is required by law to collect and remit sales tax in all 50 states and all provinces of Canada. Our independent Brand Partners give us nexus or presence in the states and provinces, and by law if we have nexus in these areas we are required to collect and pay tax to the different jurisdictions. Since we are a multi-level marketing company, the different jurisdictions prefer to deal with one company, rather than each individual. If USANA did not collect the tax, each Brand Partner would be required to get a business license for each jurisdiction they sell in and collect and pay their own tax to these jurisdictions.
*USANA has registered with all states to collect sales tax on behalf of our Preferred Customers and Brand Partners and remit the tax to the states. We have registered in all states that charge sales tax so our Brand Partners do not need to register.
Orders are charged tax for products and shipping based off of the postal code for the taxes registered for the city, and province you live in.
Brand Partners
Brand Partners are charged tax on the Preferred Price plus 10 percent.
Preferred Customers
Preferred Customers pay tax on the price that they pay for items. In other words, if they purchase items at the Preferred Price, then their tax is charged on the Preferred Price. If they have an Auto Order, then their tax is charged on the Auto Order price.
Will Call Orders
Tax is based on the will call location for will call orders. For example, an order placed on an Idaho account for pickup at the Woodbridge will call location will be charged Ontario sales tax.
To locate the specific tax you will be charged, contact customer service for further assistance.
If you feel you are being charged the wrong tax amount, contact customer service.
USANA requires Independent Associates to obey all applicable laws and regulations in the countries where they do business. Please reference USANA Terms and Policies #32.
The province of New Brunswick requires Associates to complete a background check and obtain a Direct Sellers License to sell products legally.
You can apply and submit your application online through the Financial and Consumer Service Commission of New Brunswick’s (FCNB) licensing portal.
Remember, compliance with local laws is crucial, so please register or renew your Direct Sellers License, as required by law. Failure to complete the licensing requirement may jeopardize your USANA account.
If you have any questions, please get in touch with FCNB by telephone at 1-866-933-2222 or by email at info@fcnb.ca. You may also contact USANA’s Ethics Department at 801-954-7777 or by email at ethics@usanainc.com.
Q. What is a salesperson’s license?
A. The salesperson’s license is a business license required in certain Canadian provinces, which authorizes a company or individual to operate as a direct seller in their province. It is not a card but a paper copy displaying one’s licensing status. A salesperson can download a copy of the license once it is issued through the portal.
Q. How often does a direct seller need to renew their license?
A. The salesperson needs to register for a salesperson’s license annually.
Q. How much is the license fee in New Brunswick?
A. $35*
*License fee is not established by USANA and may be subject to change.
Q. Do I need a background check?
A. Yes, a background check is required for new applicants, however, is not necessary to renew a license.
Q. What payment methods are accepted to pay the license fee?
A. The licensing fee can be paid by credit card on the portal when applying for the license. Individuals not paying by credit card can send a cheque to the address below including the transaction number of the application for which the cheque is for.
225, rue King Street
Suite/bureau 200
Fredericton, NB E3B 1E1
Q. Do I need a license if I’m only making product purchases that are not for resale?
A. No, however, if you are selling or promoting the sale of USANA products, you will be required to obtain a salesperson’s license.
Q. How do I register for a Direct Seller License?
A. You will need to apply through the FCNB’s Online Portal. New applicants will need to upload a criminal record check conducted at a detachment of the RCMP or by a municipal or provincial police force, or by an approved background check vendor, which has been issued in the last six months.
Unfortunately, USANA cannot give personal tax advice. We recommend you speak with your tax advisor.
All other Brand Partners are subject to the agreements USANA has entered into with taxing authorities and are charged tax on the suggested retail price of the product, regardless of the actual price paid by the end retail customer. USANA then remits the sales tax to the relevant taxing authority. Brand Partners are not required to collect or report the tax, thus they do not need to show sales tax on the retail receipt given to their retail customers since the sales tax was already paid when the Brand Partner purchased the product from USANA.
Refer to USANA Terms and Policies, Sections 38 and 40.
Under GST rules, only individuals with Indian Status Cards who have products shipped to an address on an Indian Reserve in Canada can be considered tax exempt in Canada.
USANA does not tax shipments made to the Reserve if the following requirements are met:
HST follows the same GST rules.
USANA can allow for PST exempt status if acceptable by provincial rules with a letter or exemption certification with PST number and information.
It can take up to 10 business days for exemption completion, once a copy of the Indian Status Card, PST letter, or exemption certificate is received.
