Returning the Associate Welcome Kit

Sales Tools, including the Welcome Kit, can be returned for up to one year after the date of purchase for 100% refund (less shipping charges) if the product is in resellable condition. It is in resellable condition if it is unopened, unused, and the packaging and labeling have not been altered or damaged.

Be advised that if you return the Associate Welcome Kit for a refund, you are choosing to voluntarily cancel your USANA Independent Business. The Associate Welcome Kit is the only required purchase to become an Associate with USANA, except where prohibited by law.

Returns

Unable to locate the information you are looking for? Submit your question to our experts here.