Brand Partner Cancellations
When a Brand Partner cancels their distributorship they are no longer authorized to act as a Brand Partner. If they choose, they may re-enroll as a Brand Partner again after waiting 6 months from the date they canceled their original distributorship. At that time, they may enroll in a new position but may not transfer into an existing one.
Once a Brand Partner’s Business Center(s) have been canceled, it cannot be transferred to another Brand Partner.
Brand Partner’s need to send a written and signed letter to cancel. Only the account owner can send the request to authorize the cancellation.
Mailing Address:
USANA
3838 W Parkway Blvd
Salt Lake City, UT 84120
You can send a fax to 1-800-289-8081 or e-mail your request to customerservice@usanainc.com from the e-mail address listed on the account file.
A Brand Partner who voluntarily cancels his/her Brand Partner Agreement may become a Preferred Customer.
Last modified: 24 March 2026
