Negative Volume
When an Associate or customer returns product for a refund or credit, all sales volume generated by the original sale of the product is deducted from the individual who made the sale and all of the Associates in their team who received credit for the volume.
For example, if one CellSentials was returned for a refund, 35 Sales Volume Points (SVP) would be deducted from the original Business Center where the CellSentials was purchased (negative volume). That negative volume will roll to the team above the Associate and 35 SVP would also be deducted from each Business Center that had originally been credited with the volume. This information would show in your downline report the week of the negative volume. Any negative volume generated from PCs in your team that you have not personally sponsored would only show in group volume of the placement of that PC.
Last modified: October 17, 2022
