Affiliate Program
USANA, Your Way
Affiliate Program Commission Changes: EN | SP | CH
USANA’s Affiliate Program gives you a creative way to grow your business. Along with signing up new Preferred Customers (PCs) or Associates, your’re able to enroll new Affiliates—social-savvy individuals interested in selling and referring USANA products, but who may not want to or be ready to build a team.
The Affiliate program appeals to different types of customers or team members.It’s a way to expand your network and attract new customers who may not have been accessible before. And better yet, this unique experience caters specifically to your customers and potential team members’ needs, opening the door to opportunities for retention.
Learn all about the Affiliate program—and see how it will help build your business.
Inspired by Real Life
A healthy, active life looks different for everyone. And USANA supports diverse lifestyles striving for whole-body wellness, all while earning commission—your way.
Our Affiliate Program is designed for those who are passionate about health and what the USANA brand delivers, while looking for a straightforward way to earn commission sharing with their social network. And earning has never been simpler. Affiliates enjoy their own compensation plan and unique benefits that cater to their personality and expectations.
What’s an Affiliate?
An Affiliate is a USANA independent representative who shares USANA products with their friends and family or through their social networks (think Instagram Influencers).
Perks of being an Affiliate:
15% Affiliate Commission: Affiliates can earn a commission by simply sharing links to their favorite USANA products. To keep it simple, they earn based on personally sponsored sales, with no need to worry about Sales Volume Points.
- Long-Term Rewards: Unlike most other Affiliate programs, the Affiliate commission is not just for first-time orders. Shoppers who click on an Affiliate’s sharing link and sign up as a PC are forever tied to the Affiliate—and they receive a 15% commission for every order placed by this PC.
- Preferred Pricing and Subscriptions: USANA Affiliates will also have access to great PC and Associate benefits—like exclusive Preferred Pricing and the ability to sign up for Auto Order.
- Referral Bonus: Affiliates who refer other Affiliates will enjoy additional rewards—10% of everything their referral earns.
- Affiliate Dashboard: Affiliates can track their progress, access sharing links to products, and shop all from the same place with a new, simplified dashboard.
But Affiliates aren’t the only ones who cash in on their success. When they earn—so do you!
Perks of Having Affiliates on Your Team
Sponsor a new Affiliate and you also increase your earning potential. Not only do you receive some of the volume generated by your Affiliates’ customers, you also get 20% of your personally sponsored Affiliate’s earnings. Plus, you’ll earn a 10% order bonus and 70% roll up on their personal.
Here’s how it works:
- You sign up a new Affiliate.
- They share links to USANA products.
- Shoppers who click on their link add products to their cart and choose to either check out as a guest and pay the retail price or sign up as a PC.
- Your Affiliate earns a 15% commission on the product order total (tax excluded) and you earn 20% of what your Affiliate earns. Plus, 50% of the volume from this order rolls up your organization, creating greater potential for you to earn even more.
Affiliate Customer Purchase Example:
You enroll Mary as a new Affiliate. Mary shares her link and one of her contacts places a $200 order with 110 SVP. Once the order is complete, Mary earns an Affiliate commission of $30—and you earn a bonus of $6, plus 55 SVP (50%) rolls up your organization. The more Mary shares, the more you earn. Everybody wins!
Affiliate Personal Purchase Example:
You enroll Mary as a new Affiliate. Mary places a $200 order with 110 SVP. Once the order is complete, you earn an order bonus of $20 and 77 SVP (70%) rolls up your organization. The more Mary purchases, the more you earn.
Additional Perks of Enrolling Affiliates:
- Entices customers who may have previously said no or were uninterested in the traditional direct-selling model.
- Engages a new pool of potential Affiliates to help expand your network, bringing in more customers.
- The modern-day seller is evolving. And the Affiliate Program allows you to meet your customers and potential team members where they are, offering experiences to more closely match their goals—which motivates them to stick around and increases your potential to generate more volume.
No matter where you are in your Associate journey, fresh enthusiasm always brings a burst of energy. So say hello to this new opportunity. Invite new friends and customer types to earn when they share USANA in the way that works for them.
Start something new and exciting with USANA’s Affiliate program and take your business to new heights.
Resources
Take some time to learn about the Affiliate Program. Use these helpful resources to educate your team and hype the program for health-minded creators.
Affiliate Program
How to Identify Affiliates Social Tool EN | CH | SP
Affiliate Welcome Kit: EN | CH | SP
Policies (Expiring 21 June 2024)
Affiliate Terms and Policies EN | CH | ES
Affiliate Commission Plan EN | CH | ES
Policies (Effective 22 June 2024)
Affiliate Terms and Policies EN | CH | ES
Affiliate Commission Plan EN | CH | ES
FAQs
To help you find answers to your frequently asked questions about the Affiliate experience.
New Affiliate Program Changes:
Q. If I have an Affiliate who enrolled prior to June 22, 2024, how will they be affected by the program changes?
A. Any Preferred Customers (PCs) enrolled under an existing Affiliate before June 22, 2024, will be grandfathered in and will continue to earn a 15%–20% commission based on the products they purchase. PCs enrolled by an Affiliate after June 22, 2024, will generate a flat 15% commission.
Additionally, Affiliates will need to meet a minimum sales requirement from PCs or Retail Customers every 60 days to remain in the Affiliate program.
Q. Will Associates and referring Affiliates earn a 10% bonus on Affiliates’ personal purchases who enrolled before June 22?
A. No. The grandfathering only applies to PC orders, not to Affiliate orders. Therefore, Associates and referring Affiliates will earn a 10% bonus (with a 70% volume roll) on ALL orders from personally sponsored Affiliates from June 22, 2024 onward.
Q. Does the minimum sales requirement apply to Affiliates who were part of the program prior to June 22, 2024?
A. Yes. This requirement must be met by all Affiliates.
Q. If I assign an Affiliate to another team member, can I still earn the 10% bonus on that Affiliate’s personal purchases?
A. No. Associates earn the 10% bonus only on orders made by personally sponsored Affiliates.
Q. If I have an Affiliate who enrolled before June 22, 2024, will I still receive 100% volume rolling up the tree from their personal purchases?
A. Yes. Any Affiliates enrolled prior to June 22, 2024 will continue to generate 100% volume up the tree on all Affiliate personal orders.
Q. If my Affiliate doesn’t meet the sales requirement and is reclassified, will they keep the same spot in the tree?
A. Yes. Affiliates who are reclassified as a PC will stay in the same spot in the tree. You are not able to move this PC. If you want to move a reclassified PC in your tree, they will need to re-enroll.
Q. Can an Affiliate who has been reclassified to a PC move back to Affiliate if they choose?
A. Yes, a reclassified PC can request to become an Affiliate again by contacting affiliatesupport@USANAinc.com and waiting the required 3–5 day period. They must still meet the sales requirement within 60 days of their account status change.
Q. Can a reclassified PC switch back and forth between PC and Affiliate as many times as they choose?
A. No, once a PC has been reclassified, they can only switch back to Affiliate once in a six-month period.
Q. How will my Affiliate know if they’ve been reclassified? Will I be notified if this happens?
A. We will notify both you and your Affiliate 25 days before they will be reclassified to let them know they may be at risk. We will also remind them 10 days before they are reclassified. If they still haven’t met their sales requirement after 60 days, we will automatically reclassify them and will send both them and you a notification.
Q. If a reclassified PC shares and earns product credits through the Refer a Friend program and then switches back to Affiliate, will those credits be converted to cash or can they still use them to place an order?
A. Product credits cannot be redeemed for cash. If a PC has credits when they switch to Affiliate, they can still use these credits for future purchases.
Q. How will the Affiliate’s online experience change when they log in to USANA.com? Will they need to log in differently?
A. No, a reclassified Affiliate will continue to log in the same way. The only difference is instead of seeing a link to their Affiliate Dashboard they’ll see the Refer a Friend dashboard. It’s a slightly different experience, but they have the same purchasing benefits they had as an Affiliate—and they can still access their personal Share Links.
Associate Focused:
Q. Do I need to be commission qualified to sponsor an Affiliate?
A. No. But you do need to be commission qualified to be eligible to receive the Affiliate Bonus.
Q. What do I earn from Affiliates I personally sponsor?
A. Beginning June 22, 2024, Associates will be eligible to earn a 10% bonus on an Affiliate’s personal purchases (applies to Affiliates enrolled on or after June 22, 2024). Also, Associates earn a 20% Affiliate bonus based on commissions your Affiliate earns from their customer purchases. (e.g. Affiliate earns $200 in Affiliate Commissions. You earn $40 (20% of $200). Also, 50% of any volume generated by your Affiliate’s customers will roll up the tree.
Q. Do the points generated by my personally sponsored Affiliate count toward PaceSetter or Platinum PaceSetter? And do they count as an enrollment an Associate needs to qualify?
A. Yes, your personally sponsored Affiliate’s personal purchases and customer sales count 100% toward Platinum PaceSetter and incentive trips. And yes, they count as an enrollment if they purchase a minimum of 100 SVP.
Q. Does the Affiliate bonus count toward rank advancements and/or incentive trips?
A. Yes.
Q. Do Affiliates show in my downline?
A. Yes.
Q. Am I able to choose where Affiliates are placed in my organization?
A. Yes, when using the Direct Enrollment Links. If you do not specify where you want them, or if they come in through your personal website, they will be placed based on your default placement settings in Profile Manager.
Q. Is there a 10-day grace period to move Affiliates in my organization?
A. Yes, you have a 10-day grace period to change an Affiliate’s placement and move them to your desired location. Placement change is discouraged unless an error was made.
Q. Is the 20% Affiliate Bonus earned on dollars or volume?
A. The 20% bonus is based on sales generated by your personally sponsored Affiliate. The commissions they earn are based on the total price of the products (excluding logo gear and tax and shipping costs), not volume.
Q. Does an Associate earn the Affiliate Bonus on Affiliates referred by another Affiliate?
A. No, an Associate only earns the Affiliate Bonus from Affiliates they personally sponsor.
Q. How much volume rolls up to the Associate from Affiliate purchases?
A. The sponsoring Associate will receive 50% volume roll from Affiliate sales made to customers and a 70% volume roll from Affiliates’ personal purchases whether they are personally sponsored or referred by another Affiliate.
Q. How does an Affiliate keep track of their referral so the Associate receives compensation?
A. Affiliates’ personalized links automatically tie them to their referrals, meaning they’re automatically linked to you as well.
Q. Do Affiliates need to know about SVP?
A. No. Affiliate compensation is based on sales dollars, not SVP. Affiliates can track their commissions in their Affiliate Dashboard.
Q. Why do Affiliates earn 15% on customer orders when Associates only earn 10%?
A. Affiliates do not earn any volume from orders they bring in—they simply earn 15% on personally sponsored sales. Associates earn 10% on personally sponsored purchases, but they can earn even more from their team’s Associate, Affiliate, and PC volume generated through USANA’s Base Compensation Plan. Plus, Associates earn 20% of anything their Affiliates earn, a 10% order bonus on Affiliate purchases, and can qualify for several additional travel and sales incentives.
Q. What is the advantage of moving a Preferred Customer (PC) to an Affiliate?
A. PCs can currently share links and earn 10% back in USANA product credits through our Refer a Friend program. If they enroll as an Affiliate, they earn 15% back for each sale they make. Plus, they’ll earn cash instead of product credits.
Associate Reports:
Q. What information is available to Associates regarding Affiliates and/or customers I’ve sponsored?
A. Affiliates are included in many of the reports in Team Manager. You’ll see them in your Order History Report, Sponsorship Report, 4-Week Summary Report, and more. Each report can be filtered to only show Affiliates on your team. Keep in mind, Affiliates and customers can opt to hide their contact information, so you’ll only see information we are authorized to share.
Q. Will reports show an Associate’s history so we can approach them with this opportunity?
A. USANA’s reports show records in agreeance with our data privacy laws. If an Associate is currently active, you will see their information. If they are inactive, you’ll only see information from the last two years.
Misc.
Q. Which markets have the Affiliate Program?
A. The Affiliate Program is currently available in the United States, Canada, Mexico, and India.
Q. Does an Affiliate’s sponsor need to be commission qualified to receive the Affiliate Bonus?
A. Yes
Q. What is the financial benefit of being a team builder versus an Affiliate?
A. Affiliates earn supplemental income two ways: through personal sales and sales from referrals. They do not generate commission based on rolling volume. Team builders, or Associates, have six different ways they can earn, with greater earning potential if they are committed to building a team. Associates can participate in USANA’s Base Compensation Plan, where commissions are earned based on sales volume generated by you and your team. Plus, Associates can qualify for additional bonuses and incentives not available to Affiliates.
Transitions:
Q. What is the process to transition to a different customer type (Associate/Affiliate/PC)?
A. All transitions are currently manual. To transfer your account, you’ll need to email affiliatesupport@USANAinc.com. This type of account transfer takes between one and three days.
Q. If an Associate decides to become an Affiliate, are they able to keep their customers?
A. Yes. Associates will need to contact customer service to switch their account.
Q. How often can Affiliates/Associates switch their customer type?
A. Affiliates/Associates can change their customer type after a 12-week period. If there are special circumstances, please contact Customer Service.
Q. Are PCs automatically enrolled as Affiliates?
A. No. If a PC wants to enroll as an Affiliate, they will need to call customer service to change their account.
Q. If an Associate who switched to an Affiliate switches back to an Associate, do they keep their Platinum PaceSetter status? Do they need to pay a fee to reactivate?
A. They do keep their Platinum PaceSetter Status. And no, they do not need to pay a fee to reactivate their BC. But they must wait 12 weeks before they can move back to Associate from Affiliate.
Q. Do Affiliates who switch to Associates follow the same sign-up process as a new Associate?
A. No. They submit their request through Customer Service. Affiliates who want to switch to Associates can use any personal volume generated from the previous six weeks to activate the Business Center.
Q. When an Affiliate switches to an Associate, do any past enrollments or their purchases count toward their PaceSetter qualification?
A. No, they will have to generate new enrollments and new volume to meet the PaceSetter requirements.
Q: If I’m Affiliate A and I enroll Affiliate B who later decides to become an Associate, do I still have the opportunity to earn the Leadership Bonus from Affiliate B if I become an Associate after Affiliate B becomes an Associate?
A: No. You’ll lose the opportunity to earn Leadership Bonus from Affiliate B because Affiliate B became an Associate earlier than you, even though you were their Affiliate sponsor.
Q. Can customers and Affiliates opt out from sharing personal information at sign up?
A. Yes.
Affiliate Focused:
Q. How often do Affiliates get paid?
A. Affiliates are paid weekly via direct deposit—as long as they’ve earned the minimum US $5.00 payout. If this is not met, commissions will roll over to the following week or until the $5.00 payout is reached.
Q. Is the 20% Affiliate Bonus based on dollar amount or points?
A. The 20% Affiliate Bonus is based on dollars, not points. An Affiliate earns 15% of the tax exclusive price of any order they generate, meaning they earn 15% of the product price, not the product volume.
Q. Will Affiliates use share links?
A. Yes, this is the primary way an Affiliate will share. Sales generated from customers through these personalized links earn a commission. These links can be found through their Affiliate
Q. Do Affiliates and their customers get the Preferred Price when they place an order?
A. Affiliates will save 10% off the retail price (Preferred Pricing) just like Associates and PCs. Their customers will have the choice to either check out as a guest and pay the full retail price or sign up as a Preferred Customer and save 10%.
Q. Is there a monthly Affiliate sale requirement?
A. Yes. An Affiliate must achieve a minimum of US $150 / CA $200/ MXN $2,000 in sales through their Affiliate Share Link within a 60-day rolling period to maintain Affiliate status. Personal purchases do not satisfy this requirement. If the minimum sales amount is not reached, the Affiliate will automatically be reclassified as a PC.
Q. Do Affiliates have to pay an annual renewal fee?
A. No.
Q. Are Affiliates required to be Ethics Certified to receive the bonus?
A. No, though they do go through an ethics process, Ethics certification is not required to earn. Information about creating ethical content is available.
Q. Can an Affiliate be an Affiliate for other companies, too?
A. Yes. This is common in the Affiliate marketplace.
Q. Can Affiliates set up an Auto Order and get the 10% Auto Order discount?
A. Yes. Their dashboard is on the same website where they place orders and manage Auto Orders. Affiliates can easily switch between their dashboard and Auto Order access.
Q. Can Affiliates qualify for free shipping?
A. Affiliates can get free shipping on Auto Orders (and any orders placed the following four weeks) of $100 or more. [US only]
Q. Can Affiliates enroll all customer types?
A. Affiliates can enroll Affiliates and PCs. They are not able to enroll Associates.
Q. Will Affiliates’ customers have an ID number?
A. Yes, they have an ID number just like Associates do. But they can also create a username, so they don’t need to use their ID to log in.
Q. Do Affiliates have to be sponsored in the same market their sponsor lives in?
A. No. An Affiliate’s sponsor can reside in any of the markets in which the Affiliate Program is available—currently United States, Canada, Mexico, and India.
Q. Can Affiliates enroll Affiliates and/or customers in a market they do not live in?
A. Yes. However, they will only receive credit for purchasing Affiliates/customers where the Affiliate Program is available—currently United States, Canada, Mexico, and India. Any customers/Affiliates residing outside these markets will not earn Affiliate commissions.
Q. If an Affiliate decides to become an Associate, will the customers they enrolled as an Affiliate still generate a 15% commission?
A. No. Once they switch to Associate, they will have access to all the same benefits any Associate has. They will now receive 10% on orders from these customers and 70% of the volume will roll up.
Q. Do Affiliates make more money if they sign someone up for Auto Order?
A. No. Affiliates earn a 15% commission on PC and retail customer sales. They do not earn more for Auto Order purchases—but more consistent commissions are likely from Auto Order customers.
Q. Can you build a team and be in the Affiliate Program at the same time?
A. No. You cannot be an Associate and Affiliate at the same time. You need to determine which is best for you.
Q. If I’m an Affiliate and enroll another Affiliate who later decides to become an Associate, what happens to my earnings?
A. You will no longer earn based on their earnings. The system will shift the payout appropriately to reflect this change.
Affiliate Dashboard:
Q. Do Affiliates have access to reports on The Hub?
A. Affiliates can access an order history report through their Affiliate Dashboard.
Q. How do Affiliates track their weekly earnings?
A. A weekly earning widget is available in their dashboard.
Q. What type of Notifications do Affiliates receive?
- Affiliates will receive a notification when their customer places an order.
- Onboarding messages (including text, email, and on the Affiliate dashboard).
- Regular communications highlighting products they should learn about and share. These emails will coordinate with products featured on USANA.com and social media to bring consistent messaging.
The earnings portrayed are not typical. Earnings are calculated on sales to consumers; no sales or commissions are guaranteed. Success results only from your diligent efforts. For typical earnings, see the Average Annual Earnings Chart: www.USANAincome.com.
Last modified: June 24, 2024
