Auto Orders can process every four week (28 day) cycle or eight week (56 day) cycle. Auto Orders will process always on a Sunday of the cycle that it is scheduled to process.

There is also the option for an A and B cycle for those that would like the Auto Order to process every four weeks but would like to rotate the items they’ll receive at the time of processing.

All Associates are able to set up an eight week Auto Order. However, it is important to note that you must generate the required Sales Volume every four weeks to remain active. An Associate who places sales every eight weeks via Auto Order must remember to place another sales order between Auto Order processing dates to remain active.

You can download and print a color-coded calendar, available on The Hub in the Forms section, to keep track of your auto order cycle and future processing dates.

Personal Sales Volume, often referred to as PSV or PV, is the commissionable value (Sales Volume Points or SVP) of products purchased by an Associate. A certain amount of PSV is required to either qualify* or activate** Business Centers and is only placed on an Associate’s BC1, or the additional Business Center that is being activated.

Orders placed on BC1 do not generate Group Sales Volume (GSV) and SVP over the minimum; 2) is not automatically defaulted to; and 3)  cannot be separated into another placement, such as a PSP (Personal Sales Position), to be counted toward commissions.

If an Associate desires to place orders generating more than the 100 or 200 SVP needed to remain active outside of their BC1, the Associate can place these orders separately in a PSP position in the right or left leg attached to the BC1 (BC1L, BC1R, or below).

Orders placed in PSP positions or other BCs and orders placed by a Preferred Customer do not generate PSV; they generate GSV.

*Please refer to the Ask USANA article titled “PSV Requirement to Open Business Centers”

** Please refer to the Ask USANA article titled “PSV Requirement to Remain Active”

An Auto Order is an automatic, computer-generated, weekend-processed order of products conveniently delivered to your home or available for pickup from one of USANA’s will call centers.

Auto Order is entirely voluntary. You can cancel or change your Auto Order any time. You may also change your Auto Order online.

The benefits of the Auto Order program are numerous.

In addition to allowing you to place a customized product order and have it delivered automatically to your door, Auto Order helps ensure the success of your business by providing you a 10 percent savings and makes it more convenient to achieve your monthly Personal Sales Volume (PSV).

Enjoy convenience and consistency by signing up for Auto Order—you’ll never need to worry about receiving your regular supply of products.

All products are conveniently delivered directly to your home, and your checking account or credit card is automatically charged to make payment quick and easy.

Your Auto Order is processed on the Sunday of your cycle week and is available to you later in the week.

Payment can be arranged by credit or debit card or by establishing an electronic funds transfer (EFT) from your bank account.

You can make changes to your Auto Order online or by calling customer service.

• After requesting all desired products, click “Check Out.”
• Once you reach the check out screen, follow the check-out process until you reach the “Review and Confirm Your Order” page.
• On the confirmation page, there will be a section called “Business Center” at the top.
• Select the corresponding Business Center and side, and then click “Finish Order.”

Note: You will not be able to select a Business Center and/or side if you do not have enough Personal Sales Volume, i.e., 100 or 200 Personal Sales Volume points.

USANA uses a Secure Socket Layer (SSL) encryption on secure pages (those that require credit card or personal information to be entered). The easiest way to see that the page is protected by SSL is that the URL of the page rather than beginning with just http:// as most all pages do, it begins with https:// which indicates the page is protected using SSL encryption.