Adding or Changing Applicant on Account to Spouse

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If an Associate chooses to include another person
in his/her Business, the Associate may submit a new Associate Application and Agreement and add that person as a Co-Applicant on the Agreement. An Associate who wishes to operate a USANA Business as a Co-Applicant will be required to:

  • Meet the Associate application and minimum age requirements as set forth in the Agreement;
  • Not have previously had any ownership interest in, or operated, a Business.

    Only one Co-Applicant may be added to a distributorship. Multiple individuals who wish to jointly operate a Business must apply as a Corporation, Partnership, or Trust.

    An Associate may not add or remove a Co-applicant with the intent to circumvent the terms of the Agreement. Any time an applicant or co-Applicant
    is removed from the Business, it must be done in accordance with the terms of the Agreement, and
    is subject to approval at USANA’s discretion. If, after granting the transfer request, USANA becomes aware that the former Associate (Transferor) and/or the Transferor’s Co-Applicant has engaged in conduct or activity that would violate the Agreement, USANA may enforce the violation against the transferred distributorship.

Event Registration

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Event registration tickets are in the currency of the market of the event. Tax, if any, is based on the tax requirements for the location of the event.

To register for a USANA event:

  • Log on to The Hub
  • Hover over “Contests & Events”
  • Click on “Event Registration” from the “Events” heading
  • Choose the event you would like to register for and click on “Purchase Ticket”
  • Follow the instructions to check out

Lost Sales Points

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To keep one Business Center active, 100 Personal Sales Points (PSP) must be generated in that Business Center each 4-week cycle. Otherwise, any points, including new points and rollover points, will be lost.
To keep all Business Centers active, 200 Personal Sales Points (PSP) must be generated in Business Center 001 each 4-week cycle. Otherwise, any points, including new points and rollover points, will be lost.
If you notice that your rollover points have been lost in your Business Center(s), we suggest that you review the following:
  • Auto Order points
  • Auto Order date
  • Date of last 100 points placed on Business Center 001
  • Any products returned to USANA for credits or exchange
  • Earned commissions

Please contact customer service for more information or assistance.

Corporation, Partnership, Non-Profit, Trust, or DBA

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DBA stands for Doing Business As.

An existing already enrolled Associate who wishes to change their Distributorship to a business name must supply USANA with the following documents:

  • Associate Application form in the name of the business
  • Completed Corporation, Partnership DBA Registration form

A new Associate upon enrollment who wishes to do business under a business name must supply USANA with the following documents:

  • Associate Application form in the name of the individual
  • Completed Corporation, Partnership DBA Registration form
  • Associate Application form in the name of the business

Please note that at any time, USANA can request that the Associate provide Entity Documents – Articles of Incorporation/Organization (corporation or non-profit), Partnership Agreement (Partnership), or Trust documents (trust).

To change your Distributorship from a DBA back to your personal name, you will need to submit the following paperwork:

  • Associate Application form in your name

Limit to number of Applicants/Co-Applicants on a USANA Distributorship

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The Associate Application & Agreement only allows for one Applicant and one Co-Applicant. If more than a total of two individuals would like to be involved in the ownership of the distributorship, they may do so by enrolling as an entity.

International Sponsor

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Brand Partners may sell and promote USANA’s products, opportunities, and services or recruit or enroll potential Brand Partners, Affiliates or customers only in countries in which USANA is approved for business, as announced in official USANA communications. If a Brand Partner desires to conduct business in an authorized country other than the one in which they are enrolled, he/she must comply with all the applicable laws and regulations for that country.

As of June 5, 2006, there is no longer a fee to be an international sponsor. All new Brand Partners are automatically enrolled as international sponsors. Any Brand Partner who had not previously elected to be an international sponsor before the date of the change has had their status updated to show that they are an international sponsor.

Inheriting a Distributorship

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If an Associate dies or becomes incapacitated, his/her rights to commissions, bonuses, and Team Below, together with all Associate responsibilities, will pass to his/her successor(s). Upon death or incapacitation, the successor(s) must present the USANA Ethics and Education Department with the following:
  • Proof of death or incapacitation
  • Proof of succession
  • Grant of Probate, an Enduring Power of Attorney, copy of the Will, or letter from the next of kin or legal heir
  • Properly completed Associate Application and Agreement in the name of the new owner

You may inherit and retain another distributorship even though you currently own or operate a distributorship.

When an Associate account is transferred through a Transfer of Distributorship or succession, the new account owner is accepting the business as is.

Beverage Container Deposit

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What are mandatory deposit programs?

While exact requirements vary by state, all mandatory deposit programs (commonly known as bottle bills) share common elements. They all impose a mandatory, pre-paid fee on certain beverage containers; require consumers to drive containers to designated locations to reclaim the fee; and require retailers or redemption centers to take back returned containers.

What states have mandatory deposit programs?

California, Connecticut, Hawaii, Iowa, Maine, Massachusetts, Michigan, New York, Oregon and Vermont all have mandatory deposit programs.

What is the amount of the required deposit in the states that have mandatory deposit programs?

All states that have mandatory deposit programs require retailers to charge a deposit fee on the sale of each beverage sold in certain beverage containers.  The amount of the deposit fee in all states that have mandatory deposit programs, except California and Michigan, is 5 cents.  The amount of the deposit fee in California and Michigan is 10 cents.

Is the aluminum can that USANA uses to package the REV3 ENERGY DRINK in the United States subject to the mandatory deposit programs?

Yes.  In fact, the top of the aluminum can that USANA uses to package the REV3 ENERGY DRINK in the United States is stamped with information showing the states that have mandatory deposit programs and the amount of each state’s respective deposit fee.

Inactive Associate to Reactivate

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Associates whose accounts are open but inactive and set to be purged from the system can be removed from this list by paying any delinquent renewal fees to reactivate their Business Center(s).

For more information or to check on a specific account, please contact customer service.

Distributorship with Applicants in Different Countries

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Unfortunately, it would not be possible for two applicants on the same distributorship to be from different countries. A requirement to enter into an Associate Agreement in any given country is that the individual be a resident of that country.

However, due to the seamless nature of the USANA compensation plan, while you may not operate a single distributorship together with someone in another country, she/he may enroll as an Associate with his/her own distributorship in the same Team Below.