Associate Cancellations
When an Associate cancels their distributorship they are no longer authorized to act as an Associate. If they choose, they may re-enroll as an Associate again after waiting 6 months from the date they canceled their original distributorship. At that time, they may enroll in a new position but may not transfer into an existing one.
Once an Associate’s Business Center(s) have been canceled, it cannot be transferred to another Associate.
Associates need to send a written and signed letter to cancel. Only the account owner can send the request to authorize the cancellation.
Mailing Address:
USANA
3838 W Parkway Blvd
Salt Lake City, UT 84120
You can send a fax to 1-800-289-8081 or e-mail your request to customerservice@usanainc.com from the e-mail address listed on the account file.
An Associate who voluntarily cancels his/her Associate Agreement may become a Preferred Customer.
Last modified: April 26, 2024
