Backorder Items
In the event of an item going on backorder, the item is still charged. A B/O will be placed next to the item on the order packing slip.
When the item comes off backorder, the item is then shipped to the customer without any additional charges. USANA makes every attempt to have the backorder product shipped within 48 hours of availability.
If you are unsure if an item is on backorder, you did not receive a product in your order, or you would like to know if a product is available to order, please contact customer service.
Last modified: January 24, 2024
