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How Often Online Services Updated

Updates occur at 1AM, 6AM, 1PM, & 6PM Mountain Standard Time (MST).

New Associates will show up within 5 minutes of being signed up. New volume from an order should also show up within 5 minutes. Any other changes should show within 6 hours of the change.

Last modified: February 14, 2024

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Frequently Asked Questions

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  • Current Backorder Report
  • Online Complaint Form
  • General Feedback Form
  • Affiliate Program
  • Affiliate Program – FAQs
  • 2024 America’s & Europe Convention
  • Enrollment Packs
  • Leadership Levels and Rank Advancement
  • Go Executive
  • 2025 Lead & Grow Incentive

This month

  • Current Backorder Report
  • Go Executive
  • Online Complaint Form
  • Enrollment Packs
  • Gift that Keeps on Giving – Holiday Business Promotion
  • Vision Summit 2025
  • Leadership Levels and Rank Advancement
  • General Feedback Form
  • Inactive Customer Winback Campaign
  • Botanical Beverage Cranberry with Collagen Peptide LTO

Today

  • Current Backorder Report
  • Inactive Customer Winback Campaign
  • Executive Rank – Frequently Asked Questions
  • USANA® Celavive
  • Switching Main Applicant and Co-Applicant on a Distributorship
  • Enrollment Packs
  • Leadership Levels and Rank Advancement
  • 2025 Lead & Grow – Double Points Promotion
  • Ask the Scientists
  • US Promo – Black Friday Deals

© 2024 USANA Health Sciences. All rights reserved.

All information contained in the Ask USANA site is for informational and educational purposes only and largely pertains to the United States and Canada markets. Associates from all other USANA markets should use the information contained for general reference only unless market is specified. Information contained does not supersede any USANA official written information, policies, rules, etc.

USANA develops and manufactures high-quality nutritional supplements, healthy foods, and personal care products that are sold directly to Associates and Preferred Customers throughout the United States, Canada, Australia, New Zealand, Hong Kong, China, Japan, Taiwan, South Korea, Singapore, Mexico, Malaysia, the Philippines, the Netherlands, the United Kingdom, Thailand, France, Belgium, Colombia, and Indonesia.

USANA does not promote its products for use in diagnosing, treating, curing, or mitigating any disease. Therefore, we cannot answer question concerning medications and medical treatments, or their potential interactions with USANA products.

More information on USANA can be found at https://www.usana.com

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