Average Earnings Chart

To locate the Average Earnings Chart online, follow these steps:

  • Near the bottom of the home page, see “Quick Links”
  • Click on “USANA Income”
  • Select the Average Earnings Chart that applies to your market

Executive Rank Qualification Report

Unfortunately, there is not a specific report available to help determine a Brand Partner’s qualification for Executive Rank; however, the Volume History Report in Team Manager can help.

A Brand Partner may also add columns to any report in Team Manager. There are three columns that deal with Executive Rank: “Executive Start Date,” which provides the date their Executive rank started; “Executive End Date,” which provides the date their Executive rank ended;* and “Executive,” which simply states whether they hold an Executive rank or not (“Yes” or “No”).

Any Brand Partner that has earned a lifetime status will show an end date of 9999.

Volume History Report in Team Manager

The Volume History Report in Team Manager shows a Brand Partner their CVP from all Business Centers by week for the specified period. It can be used to see trends in an Brand Partner’s team’s performance over time.

Interpreting the Report

By default, the Volume History Report shows the last 13 weeks of volume. This can help those who are looking to qualify for Executive rank; however, a Brand Partner can adjust this date period to show any time frame up to 24 months.

The report has been updated with new columns that show CVP from the Celavive Bonus, Auto Order Bonus, and PC Order Bonus. This update eliminates the need to pull different reports and do additional calculating. Now, it’s possible to see all the weekly CVP from various sources in one place.

Accessing the Report

  • Log on to Team Manager from The Hub
  • Click on the “Volume History Report” under “All Reports”
  • The report will automatically calculate the last 13 weeks

Customizing the Report

Like all Team Manager reports, a Brand Partner can add filters and columns to the report until it becomes the exact information they need. They can then save the report and use it at any time. Think of filters and columns as the same thing, but seen in different ways. Filters will reduce the number of rows the report displays. Columns will determine what info you want to display for each of the rows. Choose any of the filters, like “Application Date.” Then choose a filter type (meaning how you will use that filter) like “Before.” Then enter the date. The report will now only display team members who joined the Brand Partner’s team before that date.

Electronic Funds Transfer – EFT

Electronic Funds Transfer or EFT refers to the computer-based systems used to perform financial transactions electronically. This payment option is perfect for individuals who may not have a credit card or who want to pay directly from their checking or savings account.

USANA offers two selections for EFT service. Select either or both of the following:
Auto Pay – authorizes USANA to draft against a customer’s bank/savings account for the amount of the order(s).
Auto Deposit – authorizes USANA to deposit commissions or other funds owed to the customer by USANA.

There are no fees associated with either Auto Pay or Auto Deposit.

US and CA only – All orders with first-time EFT payments will be delayed approximately seven (7) business days in the US and ten (10) business days in Canada, so USANA can verify that the account is, in fact, a valid bank account. Once USANA verifies the validity of a customer’s account, USANA will ship all future product orders immediately.

The delay in product shipment will not affect the payment of commissions. USANA apologizes for any inconvenience this may cause, but we have determined it is necessary to implement this verification process to protect USANA and our Brand Partners.

If USANA receives notification from the bank that an EFT payment is “bad,” the order will be deleted, the EFT will be flagged as “bad” and will not be available to be utilized again. If, after five days, USANA has not received notification from the bank, then the packslip for the order will print, the order will be shipped, and the EFT will be marked as “valid.”

To participate in the EFT program, complete the Auto Pay/Auto Deposit form and submit it to USANA along with a voided check. Please mail or fax it to USANA Customer Service at:

USANA
3838 West Parkway Boulevard
Salt Lake City, UT 84120

Fax: 800-289-8081

EFT enrollment is available online via The Hub in some markets, followed by the required paperwork within 21 days of enrollment into the program.

Commissions

Commissions are paid on a weekly basis. A commission week runs midnight Saturday through 11:59 p.m. Friday (MST/MDT). Upon the close of the commission week, commissions are then calculated on Saturday.

Commissions are deposited electronically to the Brand Partner’s deposit account. If a Brand Partner does not have a deposit account on file with USANA, commissions will be held securely in USANA’s system until such information is received.

Commissions cannot be deposited into another person’s (i.e., a family member’s) account. The name on the account must match the name of the principal applicant for the USANA distributorship.

As a general rule with electronic deposit, commission earnings are typically sent to the Brand Partner’s account and deposited the Friday after the commission is earned.

Brand Partners must notify USANA of any errors on commissions within 30 days of the commission date. To ensure you get a commission each week, you must sell enough products to generate the required Sales Points (SP), as further explained in the USANA Compensation Plan.

To use Auto Deposit for commissions, you must complete the Auto Pay/Auto Deposit form and submit it to USANA along with a voided check. See also Electronic Funds Transfer—EFT.

USANA pays out commissions electronically. Please establish a Direct Deposit or e-wallet account to allow USANA to pay you commissions, as earned.

Find Previous Orders Online

To access past orders online:

  • Log on to The Hub
  • Click on “Shop & Orders”
  • Click “New Shop” under the “Shop” heading
  • In the right-hand corner of your screen, locate and click on the drop down arrow next to your name
  • Select “Order History”

USANA Foundation Donation Tax Receipts

USANA Foundation donation tax receipts up to the last 18 months can be located through The Hub:

  • Go to “My Account”
  • Click on “True Health Foundation Donations”

Specials on Auto Order

Unless otherwise specified, specials are not allowed on Auto Order. Specials are available for a limited time, and it would be very difficult to notify everyone each time their Auto Order has decreased due to the removal of a special.

Promotion or Promo Code

The promotion code section of the shopping cart is for special or promotional offers from USANA to select Brand Partners or customers. These codes are sent out via e-mail, given out at USANA sponsored events, or sometimes posted on USANA social media sites.