Can Not Access Free Trial Period of the Business Accelerator Suite
In the event that you cannot access the free trial period of the Business Accelerator Suite, please check the following:
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That you are still within your trial period included with the purchase of the Welcome Kit or initial order product pack.
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That your Auto Order points have not dropped below the minimum 100 PSV.
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That you have not delayed your Auto Order (i.e., skipped a cycle or postponed your next release date beyond four weeks of your last Auto Order).
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That the payment for your most recent Auto Order wasn’t declined.
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That you have not returned any portion of your initial order product pack or Associate Welcome Kit.
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That no negative volume has rolled up from your account (due to returns or adjustments).
Please feel free to e-mail (CustomerService@USANAinc.com) or call 1-888-950-9595 Customer Service if you need help checking any of the above items.
*Please note, if your Auto Order points drop below 100 PSV your trial access will be lost with the next system update. Once your Auto Order points increase to meet the 100 point minimum, your access will be restored with the following system update.
It can take up to 24 hours after purchase or qualification to be granted access to Business Accelerator Suite.
Last modified: February 22, 2022
