Definition of the Title NBC

NBC stands for Non Business Center, meaning the customer has not yet generated enough Personal Sales Volume in order to activate 1 or 3 centers.

Definition of Upline or Team Above

An Upline or Team Above is defined as all the Associates above a given Business Center.

Definition of Rollover Volume

Rollover is the volume that rolls over from week to week on the left or right side of your Business Center. Volume will only rollover on Business Centers that are active.

Definition of Prosumer

A prosumer is someone who not only sells a product but also takes it. USANA is encouraging Associates to “practice what they preach” and use the USANA products that they sell.

Definition of PV

PV stands for Personal Volume.

Definition of Maxed Out Business Center

To maxed out a Business Center means that you have accumulated 5000 points on each side. For example in someone’s BC1 the Left Volume would total 5000 and the Right Volume would total 5000.

There is no time limit to max out a Business Center. You may max out a Business Center (generate 5,000 Sales Volume points on each of the left and right sides) in any given week, provided that you are qualified to earn commissions.

Definition of Left or Right

Left or right refers to the left side and the right side of your business center.
Every business center has a left and right side.
Associates build a Team Below by placing new enrollments on the left or right side below their business center.

If an Associate meets the personal sales volume to remain active in a four week period they can earn a commission from the volume accumulated on the left and right of their business center.

Contact Information and Account Security

USANA can give information (i.e. placement, e-mail, phone number, etc) to a member of the Upline or Team Above, if we verify that the caller is indeed in the Upline or Team Above.

Associates can get contact information for their team members in Team Manager for the purposes of staying connected, training, and sharing company updates.

Information that we can never give out is address and credit card info.

A member of the Upline or Team Above cannot make changes to another Associate’s account.

US CAN-SPAM Act

Generally speaking, the U.S. CAN-SPAM Act applies to unsolicited commercial e-mails. The Act defines a commercial electronic mail message as “any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service.”

The Act exempts what it calls “transactional or relationship” messages, such as when a company e-mails its existing customers or anyone who has inquired about the company’s products or services. For example, while a company e-mail sent to an individual in response to that individual’s direct request for information about the company’s products or services may very well be commercial in nature, it is not considered SPAM under the law, because the response is solicited or requested. Likewise, e-mails from a company that contain invoice or product order information that is directed to existing customers are also not considered SPAM, because they are transactional or relationship messages based on an existing relationship between the company and the customer.

The intent of the Act is to prohibit and prevent (or at least greatly reduce) the incidence of SPAMMING, or the practice of sending unsolicited commercial e-mails.

Associates should be careful about using e-mail as a marketing tool. The law in the U.S. and the law in most countries where USANA does business generally prohibit spamming, and USANA’s Associate Policies and Procedures likewise prohibit the practice of sending unsolicited commercial e-mails to market the USANA opportunity or products.

It is best for Associates to e-mail only friends, family, and their team, or customers with whom they have an existing friendship or relationship. However, even if an Associate may know or have a friendly relationship with someone, that person may not necessarily want to receive any unsolicited commercial e-mail.  Moreover, if an Associate wants to send an e-mail to anyone for the purpose of promoting or advertising the USANA opportunity and/or products, the Associate should make sure he/she complies with the requirements of the law in his/her country of residence (and the law of the country in which the e-mail recipient lives) when sending commercial e-mails. For Associates living in the United States, this means they should, at a minimum, comply with the CAN-SPAM Act, which requires any unsolicited commercial e-mail to contain truthful and accurate header information, a truthful and NOT misleading subject line, and a workable opt-out mechanism.

Associates can also find some very good “plain English” information about the CAN-SPAM Act on Wikipedia at http://en.wikipedia.org/wiki/Can_Spam_Act_of_2003 and the FTC’s web site at http://www.ftc.gov/bcp/edu/pubs/business/ecommerce/bus61.shtm.

Setting up an Organization (for Profit or Non-profit) to Raise Funds

A school, sports organization, or other organization, as with any legal  business entity that is for profit or not-for-profit, is eligible to enroll as an Associate. As an Associate, an organization could earn money through retailing products, enrolling Associates and Preferred Customers, and participating in the compensation plan. However, if the organization did not want to handle delivering products for retail purchases or collecting money, they could direct all those who want to purchase products to enroll as Preferred Customers. Volume from the purchases of the PCs together with volume generated by Associates placed in the Team Below would be paid under the compensation plan.

Please be aware that the Associate Applicant is liable for control of  the organization income and USANA is unable to assist with any legal or tax services or advice. This would need to be received from a tax and/or legal advisor.