Network
All the participants of a multilevel marketing business are referred to as the Network.
Leadership Levels and Rank Advancement
Movin’ on up! Rank advancement feels good, right? Of course it does. And it doesn’t matter whether you’re going from Believer to Builder or Bronze Director to Silver Director—it’s a big deal.
USANA has created leadership levels to help direct your short-term goals and establish milestones to help you measure your progress as you work toward your ultimate goal.
Each leadership level is earned as you produce specific volume requirements. These requirements are based on the total base Commission Volume Points (CVP) generated in all of your Business Centers together, and not from a single Business Center. Advancing to the rank of Gold Director or above will not require you to max out a single Business Center.
The levels of leadership are defined below. Use the chart and the experience of previous Associates to establish reasonable goals for your business.
SHARER 50 CVP for one week
BELIEVER 100 CVP for one week
BUILDER 200 CVP for one week
ACHIEVER 400 CVP for one week
DIRECTOR 600 CVP for one week
BRONZE DIRECTOR 800 CVP for one week
SILVER DIRECTOR 1,000 CVP for one week
GOLD DIRECTOR 1,000 CVP for four consecutive weeks
RUBY DIRECTOR 2,000 CVP for four consecutive weeks
EMERALD DIRECTOR 3,000 CVP for four consecutive weeks
DIAMOND DIRECTOR 4,000 CVP for four consecutive weeks
1-STAR DIAMOND 5,000 CVP for four consecutive weeks
2-STAR DIAMOND 6,000 CVP for four consecutive weeks
3-STAR DIAMOND 7,000 CVP for four consecutive weeks
4-STAR DIAMOND 8,000 CVP for four consecutive weeks
5-STAR DIAMOND 9,000 CVP for four consecutive weeks
6-STAR DIAMOND 10,000 CVP for four consecutive weeks
7-STAR DIAMOND 11,000 CVP for four consecutive weeks
8-STAR DIAMOND 12,000 CVP for four consecutive weeks
9-STAR DIAMOND 13,000 CVP for four consecutive weeks
10-STAR DIAMOND 14,000 CVP for four consecutive weeks
11-STAR DIAMOND 15,000 CVP for four consecutive weeks
12-STAR DIAMOND 16,000 CVP for four consecutive weeks
13-STAR DIAMOND 17,000 CVP for four consecutive weeks
14-STAR DIAMOND 18,000 CVP for four consecutive weeks
15-STAR DIAMOND 19,000 CVP for four consecutive weeks
16-STAR DIAMOND 20,000 CVP for four consecutive weeks
17-STAR DIAMOND 21,000 CVP for four consecutive weeks
This information can also be found on The Hub:
- In the left-side navigation menu, hover your cursor over the Recognition section
- Click on “Leadership Levels” under the Recognition heading
Elite Bonus Quarter Definition
The Elite Bonus is calculated quarterly (every three months or every 13 weeks) on a Saturday-to-Friday basis: January–March, April–June, July–September, and October–December.
Earnings Reconciliation Statement
USANA’s Earnings Reconciliation Statement provides a detailed, weekly breakdown of your earnings.
Some of the earnings listed on this statement are not represented on your weekly check stubs, since they are typically additional earnings like prizes awarded to contest winners.
To access your Earnings Reconciliation Statement:
- Log on to The Hub
- Click on the “My Account” icon
on the top right-hand side of the page - Click on “Tax Information”
- Select “Annual Tax Statements”
1099-NEC Tax Forms
What is a Form 1099-NEC?
A Form 1099-NEC is an earnings statement reported by USANA to the U.S. Internal Revenue Service in accordance with laws for non-employee compensation, otherwise known as commissions, of earnings of more than $600 US during that tax year.
Recipients
Only U.S. sole proprietor or business* Brand Partners and/or U.S. Affiliates who earn $600 or more will be able to access a Form 1099. Corporations or Brand Partner’s earning less than $600 can retrieve an Earnings Reconciliation Statement from The Hub.
*Business type includes sole proprietorships doing business under an assumed name, LLCs, partnerships, joint ventures, trusts, etc.
Availability Date
Form 1099-NEC or reconciliation statements are usually available online around mid-January the following tax year. The Hub currently contains tax Information from 2013 forward.
2025 Form 1099s will be made available on January 20, 2026.
Retrieving a 1099 or Earnings Reconciliation Statement
In an effort to reduce USANA’s carbon footprint, all 1099-NEC forms and more detailed reconciliation statements will not be mailed automatically, except in special cases outlined in the next section.
Forms are accessible on The Hub.
- Click the “My Account” silhouette icon located in the upper right corner.
- Select “Tax Information”
- Select “Annual Tax Statements”
Transferred, Canceled, or Individuals with Multiple Accounts
Brand Partner’s whose accounts have been canceled, transferred, or have a tax identification number active on multiple accounts will not be able to access their 1099-NEC Form or Earnings Reconciliation Statement online.
If an account has been canceled or transferred during 2025 or one tax identification number is active on multiple accounts, the 1099 Form will be automatically mailed.
Note: Income verification requests will not be accepted for these individuals until February 18, 2026, to allow time for mailed forms to be delivered before a new request is submitted.
Income Verification Requests
A request for mail, fax, or email of a 1099 or Earnings Reconciliation Statement can be requested through customer service.
Please note that Income Verification Requests will only be accepted for Brand Partners or Affiliates who
- receive an error message online or have a documented technical error
- need tax information for a year not offered on The Hub
- do not have access to a computer
If a U.S. Brand Partner or Affiliate would like to have their earnings information faxed or emailed to them, they must complete the “Permission to Fax” form available through customer service.
Prior Year 1099 or Earnings Reconciliation Statement Requests
The Hub contains tax information dating back to 2013. If you need to request tax information for a year before 2013, please request it through customer service.
Spending Records
If you would like a record of your annual spending, please refer to the packing slips that come with each order.
You can view and print your packing slips on The Hub.
- Click on “Shop & Orders” in the Hub navigation menu
- Select “Order History” to view past orders
- Select the appropriate year in the drop-down menu
Commission Period Ending
Each USANA commission week begins on Saturday at 12:00 a.m. (MST/MDT) and ends on Friday at 11:59 p.m. (MST/MDT).
All order(s) must be received and completed by the close of the commission week. Because USANA is an international company, local times in each market will vary.
The following site can be utilized to calculate exact local times for a specific market by entering the MST/MDT time:
Change of Sponsors
If an incorrect placement was made due to an Associate error, you can request a change in the line of sponsorship within 10 days of enrollment to correct the mistake. When making such a request, you must also obtain written consent from your Sponsor and pay the required placement change fee. However, if you already have any Team Below in place at the time of the request, no change will be permitted in the line of sponsorship. If the change is approved, commissions and bonuses earned will be adjusted accordingly. Please note that no change of placement will be approved if USANA has not received a signed application.
Benefits of Becoming a Gold Director
There are many benefits of reaching the level of Gold Director with USANA:
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Eligibility for Leadership Bonus
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Access to the dedicated VIP assistance telephone line
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Featured on the Wall of Fame at the USANA Home Office
Using Visa/MasterCard Gift Cards
Visa and MasterCard gift cards can be used as a form of payment for orders placed with USANA, including Auto Orders. However, if a credit is later requested, we are required to place refund on the same card charged; therefore, if the gift card was thrown away, a credit can not be issued.
The following is an excerpt from the Visa Web site. Please visit the card issuer’s Web site for complete details about using gift cards:
Returning Items
If you decide to return an item that was purchased with your Visa gift card, you may be asked to present the card to process that return. Be sure to keep your gift card-even after the balance is depleted-in case you need to return any purchased items.
If the store policy is to credit the card used for purchase (rather than providing you cash or store credit) the value will be credited back to the card within three to seven days of the return.
